Troubleshooting
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DWC-1000 Wireless Controller User’s Guide
The following table describes the options on this page.
Option Description
Log Options
Remote Log Identifier
Enter a prefix used to identify the source of the message. This identifier is prefixed to both e-mail
and Syslog messages.
Routing Logs
Enable E-Mail Logs Enables or disables email logs. Choices are:
• Checked = enable email logs. Complete the remaining fields on this page.
• Unchecked = disable email logs. The remaining fields on this page are unavailable.
E-Mail Server Address
If Enable E-Mail Logs is checked, enter the IP address or Internet Name of a Simple Mail
Transfer Protocol (SMTP) server. The wireless controller will connect to this server to send e-mail
logs when required. The SMTP server must be operational for email notifications to be received.
SMTP Port If Enable E-Mail Logs is checked, enter the SMTP port of the e-mail server.
Return E-Mail Address
If Enable E-Mail Logs is checked, enter the e-mail address where replies from the SMTP server
are to be sent (required for failure messages).
Send to E-mail Address(1) (2) (3)
If Enable E-Mail Logs is checked, enter up to three email addresses where logs and alerts are to
be sent.
Authentication with SMTP Server
If Enable E-Mail Logs is checked, select an authentication if the SMTP server requires
authentication before accepting connections. Choices are:
• None = no authentication is used. The User Name and Password fields are not available.
• Login Plain = authentication used to log in using Base64-encoded passwords over non-
encrypted communication session. Base64-encoded passwords offer no cryptographic
protection, making them vulnerable.
• CRAM-MD5 = a challenge-response authentication mechanism defined in RFC 2195 based on
the HMAC-MD5 MAC algorithm. CRAM-MD5 offers a higher level of authentication than Login
Plain.
User Name
If Authentication with SMTP Server is set to Login Plain or CRAM-MD5, enter the user name to
be used for authentication.
Password
If Authentication with SMTP Server is set to Login Plain or CRAM-MD5, enter the case-sensitive
password to be used for authentication.
Respond to Identd from SMTP
Server
If Enable E-Mail Logs is checked, this option determines whether the wireless controller responds
to IDENT requests from the SMTP server. Choices are:
• Checked = wireless controller responds to an IDENT request from the SMTP server.
• Unchecked = wireless controller ignores IDENT requests from the SMTP server.
Send E-Mail Logs by Schedule
To receive e-mail logs according to a schedule, configure the appropriate schedule settings. Scheduling options are enabled when the
Enable E-Mail Logs option is checked.