D-Link DWC-1000 User Guide

Contents
vi
DWC-1000 Wireless Controller User’s Guide
Restoring Factory Default Settings .......................................................................... 203
Rebooting the Wireless Controller ........................................................................... 204
Upgrading Firmware ................................................................................................ 205
Access Point Firmware Upgrade ....................................................................... 205
Wireless Controller Firmware Upgrade ............................................................. 206
Activating Licenses .................................................................................................. 208
Using the Command Line Interface ......................................................................... 210
9. Troubleshooting ............................................................................................. 211
LED Troubleshooting ............................................................................................... 212
Power LED is OFF ............................................................................................. 212
LAN Port LEDs Not ON ..................................................................................... 212
Troubleshooting the Web Management Interface ................................................... 213
Using the Reset Button to Restore Default Settings ............................................... 213
Problems with Date and Time ................................................................................. 214
Discovery Problems with Access Points ................................................................. 214
Connection Problems .............................................................................................. 214
Network Performance and Rogue Access Point Detection ..................................... 215
Using Diagnostic Tools on the Wireless Controller ................................................. 215
Pinging an IP Address ....................................................................................... 215
Using Traceroute ............................................................................................... 216
Performing DNS Lookups .................................................................................. 217
Capturing Log Packets ...................................................................................... 218
Checking Log Settings ....................................................................................... 219
Defining What to Log ................................................................................... 219
Tracking Traffic .................................................................................................. 221
Remote Logging ................................................................................................ 223
Wireless Controller Event Log ........................................................................... 226
IPsec VPN Log Messages ................................................................................. 227
Appendix A. Basic Planning Worksheet ............................................................ 228
Appendix B. Factory Default Settings ................................................................ 231
Appendix C. Glossary ......................................................................................... 233
Appendix D. Limited Lifetime Warranty ............................................................. 235
(USA and Canada Only) .......................................................................................... 235
Index ..................................................................................................................... 237

D-Link DWC-1000 Specifications

General

Ethernet LAN	Yes
Wi-Fi standards	802.11a, 802.11b, 802.11g
Networking standards	IEEE 802.1Q, IEEE 802.1x, IEEE 802.3, IEEE 802.3ad, IEEE 802.3u
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Number of managed Wi-Fi Access Points (max)	6
Security algorithms	3DES, DES, WEP, WPA, WPA2
USB 2.0 ports quantity	2
Ethernet LAN (RJ-45) ports	4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	0
Certification	FCC B, CE B, VCCI, C-tick, IC, cUL, LVD (EN60950-1)
Built-in display	No
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %
Power requirements	DC 12V/2.5A
Power consumption (typical)	19.3 W
Pallet width	1200 mm
Pallet length	1100 mm
Pallet height (air)	1419 mm
Pallet height (sea)	1847 mm
Pallet gross weight (air)	415236 g
Pallet gross weight (sea)	545648 g
Quantity per pallet (air)	144 pc(s)
Quantity per pallet (sea)	192 pc(s)
Shipping (inner) case width	296 mm
Shipping (inner) case height	428 mm
Shipping (inner) case length	354 mm
Shipping (inner) case weight	10826 g
Shipping (inner) case net weight	10016 g
Number of cartons per pallet (air)	36 pc(s)
Number of cartons per pallet (sea)	48 pc(s)
Quantity per shipping (inner) case	4 pc(s)

Weight and Dimensions

Package depth	396 mm
Package width	273 mm
Package height	80 mm
Package weight	2504 g
Dimensions (WxDxH)	280 x 180 x 44 mm