Reading:
it is not possible to read the target
barcode (always returns No Read)
Check synchronization of reading pulse with
object to read.
Is the scan line correctly positioned?
Place barcode in the center of scan line and
run TEST MODE (selectable by Genius™ as
Operating Modes).
If you still have troubles, check the following:
Is the reading distance within that allowed
(see reading diagrams)?
Is the Tilt angle too large?
Is the Skew angle less than 10° (direct
reflection)?
Choose the CODE tab and enable
different code types (except
Pharmacode). LENGTH = Variable.
Is the barcode quality sufficient?
If you had no success, try to perform the test
using the BARCODE TEST CHART included
with the product.
If working in PackTrack™ mode, verify that
the coordinates (in particular the Y axis) are
correct.
Communication:
the device is not transmitting anything
to the host.
Is serial cable connected?
Is correct wiring respected?
If using MAIN RS232 or RS485 interface, is
the reference ground connected to proper
SGND Main Isolated (also referred to as
GND_ISO)? Be careful that it is not
completely different from GND power ground.
If using CBX, be sure the RS485 termination
switch is positioned to OFF.
Are serial host settings equivalent to serial
device setting?
Communication:
data do not appear on the terminal.
In the Genius™ program enable the Data
Communication Settings/Main-Auxiliary
Port\Data Tx parameter.
Communication:
data transferred to the host are
incorrect, corrupted or incomplete.
In the Genius™ program select the Data
Communication Settings/Data Format folder
and check for HEADER, TERMINATOR,
SEPARATOR and FILL CHAR values.
Check the CODE FIELD LENGTH value, too.
Are the COM port parameters correctly
assigned?
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