TROUBLESHOOTING
PRODUCT REFERENCE GUIDE
177
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Nothing happens when
the scan
button is pulled.
No power to the imager
Check system power. Ensure power sup-
ply is connected.
Interface or power cables are loose. Ensure all cable connections are secure.
LED comes on but bar
code does not decode.
Imager not programmed for correct bar
code type.
Ensure imager is programmed to read
the type of bar code scanned.
Bar code label is unreadable.
Check the label to ensure it is not
defaced. Try scanning another bar code
type.
Distance between imager and bar code
is incorrect.
Move imager closer to or further from
the bar code.
Bar code is decoded but
not transmitted to the
host.
Imager not programmed for the correct
host type.
Scan the appropriate host type bar code..
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