Dell EMC PowerEdge R7425 - Quick Resource Locator for Poweredge R7425 System; Receiving Automated Support with Supportassist

• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
• A direct link to Dell to contact technical assistance and sales teams
Steps
1 Go to
Dell.com/QRL and navigate to your specic product or
2 Use your smart phone or tablet to scan the model-specic Quick R
esource (QR) code on your PowerEdge system or in the Quick
Resource Locator section.
Quick Resource Locator for PowerEdge R7425 system
Figure 146. Quick Resource Locator for PowerEdge R7425 system
Receiving automated support with SupportAssist
Dell SupportAssist is an optional Dell Services o
ering that automates technical support for your Dell server, storage, and networking
devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benets:
• Automated issue detection — SupportAssist monitors your Dell devices and automatically detects hardware issues, both proactively
and pr
edictively.
• Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell Technical Support.
• Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it
secur
ely to Dell. This information is used by Dell Technical Support to troubleshoot the issue.
• Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
The available bene
ts vary depending on the Dell Service entitlement purchased for your device. For more information about
SupportAssist, go to
Dell.com/SupportAssist.
Getting help 193