Dell PP04X - Reinstalling Drivers and Utilities

2 Click Properties → Device Manager
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click
Continue; otherwise, contact your administrator to continue the desired action.
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device
icon.
If an exclamation point is next to the device name, you may need to try "Reinstalling Drivers and Utilities"
on page 100.
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved
drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work
correct l y .
Using Windows Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use W i ndows Device Driver
Rollback to replace the driver with the previously installed version.
For W i ndows XP:
1 Click Start and right-click My Computer .
2 Click Properties → Hardware → Device Manager .
3 Right-click the device for which the new driver was installed and click P r operties .
4 Click Drivers → Roll Back Driver .
For W i ndows V i sta:
1
Click the Windows V i sta Start button,
, and right-click Co mpute r .
2
Click Properties → Device Manager .
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click
Continue; otherwise, contact your administrator to enter the Device Manager .
3 Right-click the device for which the new driver was installed and click P r operties .
4 Click Drivers → Roll Back Driver .
If Device Driver Rollback does not resolve the problem, use "Using Microsoft Windows System Restore"
on page 103 to return your computer to the operating state that existed before you installed the new
driver.
Using the Drivers and Utilities CD
If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver
from the Drivers and Utilities CD.
1 Save and close any open files, and e x it any open programs.
2 Insert the Drivers and Utilities CD.
100 Reinstalling Software