CD and DVD drive
problems
NOTE:
High-speed
CD
or DVD drive vibration is normal and may cause noise, which does not indicate
a
defect
in
the
drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD
drives.
Problems
writing
to a CD/DVD-RW
drive
C
L O S E O T HE R P R O G RA M S
— The CD/DVD-RW drive must receive a steady stream of data when writing. If
the
stream is
interrupted,
an error occurs. Try closing all programs before you write to the
CD/D
VD-R
W
.
T
U RN O F F S TA N D B Y M O D E
IN
W
I NDO W S B EFO R E W RI TI NG TO
A
CD/ D V D - R W
D IS C
— See "Standby Mode"
on
page 31 or search for the
keyword
standby
in the Windows Help and Support Center for information on power
management modes.
C
H AN G E T HE W R I TE S P E ED TO
A
SLOW E R R ATE
— See the help files for your CD or DVD creation softwar
e
.
If
you cannot
eject
the CD, CD-RW, DVD,
or
DVD+RW drive
tray
1 Ensure
that the
computer is turned
off.
2 Straighten a paper
clip
and insert one end
into
the
ejec
t
hole at the
front of
the drive; push
firmly
until
the
tray is partially
ejected.
3 Gently
pull out the
tray
until it stops.
If
you hear an unfamiliar scraping
or
grinding
sound
•
Ensure
that the
sound is
not
caused by
the
program
that
is
running.
•
Ensure
that the
disk
or
disc is inserted
properly.
Hard drive
problems
A
L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G
IT O N
— A hot hard drive may prevent the operating
system
from starting. Try allowing the computer to return to room
temperature
before turning it
on.
R
U N
C
H E C K
D
ISK
—
For
Wi
n
d
o
w
s
X
P
:
1
Click
Start
→
My
Computer
.
2 Right-click
Local Disk
C:
.
3
Click
Properties
→
Tools
→
Check Now
.
4
Click
Scan for and attempt
recovery
of bad sectors
→
Start
.
For
W
i
ndows
V
i
sta:
1
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