a
When the
DELL™
logo appears, press
<F12>
immediately. Select Diagnostics
from the boot
menu and press
<Enter>.
NOTE:
If
you wait too long and the operating system logo appears, continue to wait until you see
the
Microsoft
®
Windows
®
desktop; then, shut down your computer and try again.
NOTE:
Before attempting option B, the computer must be powered down completely
.
b
Press and hold
the
<Fn>
key while powering
the
computer
on.
NOTE:
If
you see
a
message stating that no diagnostics utility partition has been found, run the
Dell
Diagnostics from the Drivers and Utilities
CD.
The computer runs
the
Pre-boot System Assessment (PSA), a series
of initial
tests
of
your system
board, keyboard, display, memory, hard drive,
etc.
•
During the
assessment, answer any questions
that appear.
•
If
failures are detected during
the
Pre-boot System Assessment, write down
the
error code(s)
and
see
"Contacting
Dell"
on page
143.
If the
Pre-boot System Assessment completes successfully, you
will
receive
the
message,
"
Booting
Dell Diagnostic Utility Partition.Press any key to continue"
.
4 Press any key
to
start
the Dell
Diagnostics
from the
diagnostics
utility partition
on your hard
drive.
Starting the Dell Diagnostics From the Drivers and
Utilities
CD
1 Insert
the
Drivers
and Utilities
CD.
2 Shut down and restart
the computer.
When the DELL
logo appears, press
<F12> immediately.
NOTE:
If
you wait too long and the operating system logo appears, continue to wait until you see
the
Microsoft
®
Windows
®
desktop; then, shut down your computer and try again.
NOTE:
The next steps change the boot sequence for one time only. On the next start-up, the computer
boots
according to the devices specified in the system setup
program.
3
When the
boot device
list
appears,
highlight
CD/DVD/CD-RW
and press
<Enter>.
4 Select
the
Boot from CD-ROM
option
from the
menu
that
appears and press
<Enter>.
5 Type
1
to
start
the
CD
menu and press
<Enter> to proceed.
6 Select
Run the 32 Bit Dell Diagnostics
from the
numbered
list. If multiple
versions are listed, select
the
version appropriate
for
your
computer.
7
When the Dell
Diagnosti
c
s
Main Menu
screen appears, select
the
test you want
to run.
Dell Diagnostics Main
Menu
1
After the Dell
Diagnostics loads and
the
Main Menu
screen appears, click
the button for the option
you
want.
NOTE:
It
is recommended that you select
Test
System
to run
a
complete test on your computer
.
74
T
r
oubleshooti
ng
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