Option Function
Test Memory Run the stand-alone memory test
Test System Run System Diagnostics
Exit Exit the Diagnostics
2
After
you have selected
the
Test
System
option
from the
main menu,
the
following menu
appears.
NOTE:
It
is recommended that you select
Extended
Test
from the menu below to run
a
more
thorough
check of devices in the computer
.
Option Function
Express Test Performs a quick test of devices in the
system. This typically can take 10 to 20
minutes.
Extended Test Performs a thorough check of devices in
the system. This typically can take an
hour or more.
Custom Test Use to test a specific device or
customize the tests to be run.
Symptom Tree This option allows you to select tests
based on a symptom of the problem you
are having. This option lists the most
common symptoms.
3
If
a problem is encountered during
a test, a message appears
with
an error code and a
description
of the
problem.
Write
down
the
error code and problem description and contact
Dell
(see
"Contacting
Dell"
on page
143).
NOTE:
The Service Tag
for your computer is located at the top of each test screen.
If
you contact
Dell,
technical support
will
ask for your Service
T
ag.
4
If
you
run
a test
from the
Custom
Test
or
Symptom
Tree
option, click
the
applicable
tab
described
in the
following table
for
more
information.
Tab Function
Results Displays the results of the test and any
error conditions encountered.
Errors Displays error conditions encountered,
error codes, and the problem
description.
T
r
oubleshooting
75
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