DellConnect
DellConnect is a simple online
access
tool that
allows a
Dell
service and support associate
to
access
your
computer through a broadband connection, diagnose your problem and repair
it all
under
your
supervision.
For
more
information,
go
to
support.dell.com and
click DellConnect
.
Online
Services
You can learn about
Dell
products and services
on the following websites:
www.dell.com
www.dell.com/ap
(Asian/Pacific countries
only)
www.dell.com/jp
(Japan
only)
www.euro.dell.com
(Europe
only)
www.dell.com/la
(Latin
American and Caribbean
countries)
www.dell.ca
(Canada
only)
You can access
Dell
Support through
the
following websites and e-mail
addr
esses:
•
Dell
Support
websites
support.dell.com
support.jp.dell.com
(Japan
only)
support.euro.dell.com
(Europe
only)
•
Dell
Support e-mail
addr
esses
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com
(Latin
America and Caribbean countries
only)
apsupport@dell.com (Asian/Pacific countries
only)
•
Dell
Marketing and
Sales e-mail
addr
esses
apmarketing@dell.com (Asian/Pacific countries
only)
sales_canada@dell.com (Canada
only)
•
Anonymous
file
transfer protocol
(FTP)
ftp.dell.com
Log
in
as user:
anonymous
,
and use your e-mail address as your
password.
140
Getting
Help