Dell PP04X - Page 73

Light Pattern Problem Description Suggested Resolution
Memory modules are
detected, but a
memory failure has
occurr ed.
System board failure
has occurr ed.
• If two or more memory modules ar e
installed, remove the modules, then
reinstall one module and restart the
computer. If the computer starts
normally, continue to install
additional memory modules (one at a
time) until you have identified a
faulty module or reinstalled all
modules without error (see "Memory"
on page 115).
• If available, install working memory of
the same type into your computer (see
"Memory" on page 115).
• If the problem persists, contact Dell
Support.
Contact Dell Support.
A possible processor
failure has occurr ed .
A possible graphics
card/video failure has
occurr ed.
A possible LCD
failure has occurr ed .
A possible keyboard
failure has occurr ed .
• Reseat the processor (see "M em ory"
on page 115).
• If the problem persists, contact Dell
Support.
• Reseat any installed graphics car d s.
• If available, install a working graphics
card into your computer.
• If the problem persists, contact Dell
Support.
• Reseat the LCD cable (see your
computer’s Service Manual ).
• If the problem persists, contact Dell
Support.
• Reseat the keyboard (see "K eyboar d"
on page 113).
• If available, connect an e xternal
ke y b o a rd .
• If the problem persists, contact Dell
Support.
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