them.
M
EMO RY W R I T E
/
R E AD F A ILU R E
A T
A D D R E S S
,
R E A D V A L U E E X P E C T I N G V A L U E
— A memory module may
be
faulty or improperly seated. Reinstall the memory modules (see
"Memory"
on page 115) and, if necessary, r
eplace
them.
N
O BO O T DEV I CE AV A ILA B L E
— The computer cannot find the hard drive. If the hard drive is your boot device,
ensure that the drive is installed, properly seated, and partitioned as a boot device.
N
O B O O T S E C T O R
O N
H A RD DR I V E
— The operating system may be corrupted. Contact Dell (see "Contacting Dell"
on page
143).
N
O
T IME R T I C K
I N T ERRU P T
—
A
chip on the system board may be malfunctioning. Run the System Set tests in
the
Dell Diagnostics (see "Dell Diagnostics" on page
73).
N
O T E N O U G H M E M O R Y
O R R E S O UR C E S
.
E
XIT
S O M E P R O G R AM S
A N D
T R Y
A G AIN
— You have too many
programs
open. Close all windows and open the program that you want to
use.
O
P E R A T I N G S YS T E M
N OT
FOU ND
— Reinstall the hard drive (see "Hard Drive" on page 108). If the
problem
persists, contact Dell (see "Contacting Dell" on page
143).
O
P T I O N A L
R O M
B A D
C H E C K SU M
— The optional ROM apparently failed. Contact Dell (see "Contacting Dell"
on
page 143).A required.DLL file was not
found
The program that you are trying to open is missing an essential file. Remove and then reinstall the
program.
1
Click
Start
→
Control Panel
→
Add or Remove Programs
.
2 Select
the
program you want
to
r
e
move.
3
Click
Remove
or
Change/Remove
and follow
the
prompts on
the
scr
een.
4 See
the
program documentation
for
installation
instructions.
S
E CTO R
N OT
F O UND
— The operating system cannot locate a sector on the hard drive. You may have a
defective
sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on
the
hard drive. See the Help and Support Center for instructions. If a large number of sectors are defective, back up
the
data (if possible), and then reformat the hard drive.
S
E E K ERR O R
— The operating system cannot find a specific track on the hard drive.
S
H U T D O W N F A I L U R E
— A chip on the system board may be malfunctioning. Run the System
Set
tests in the
Dell
Diagnostics (see "Dell Diagnostics" on page
73).
T
I M E
-
O F
-
DAY
C L O C K L O S T P O W E R
— System configuration settings are corrupted. Connect your computer to
an
electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system
setup
program. Then immediately exit the program. If the message reappears, contact Dell (see "Contacting Dell"
on
page
143).
T
I M E
-
O F
-
D A Y
C L O CK S T O P P E D
— The reserve battery that supports the system configuration settings may r
e
quir
e
recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact
Dell
(see "Contacting Dell" on page
143).
T
I M E
-
O F
-
DAY N O T
S E T
-
PLEA SE
R U N
T H E
S
YS
T
E
M
S
E T U P PR O G R A M
— The time or date stored in the
system
setup program does not match the system clock. Correct the settings for the Date and
Ti
m
e
options (see "System
Setup Program" on page
93).
T
I M E R
C H IP
C O U N T E R
2
F A I L E D
—
A
chip on the system board may be malfunctioning. Run the System Set
tests
i
n
the Dell Diagnostics (see "Dell Diagnostics" on page
73).
82
T
r
oubleshooti
ng
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