182 Solving Problems
www.dell.com | support.dell.com
CHECK THE CARD SEATING AND CABLE —
1 Turn off the computer and devices, disconnect them from electrical outlets,
wait 10 to 20 seconds, and then open the computer cover.
2 Ensure that each card is firmly seated in its connector. Reseat any loose cards.
3 Ensure that all cables are firmly connected to their corresponding connectors
on the cards. If any cables appear loose, reconnect them.
For instructions on which cables should be attached to specific connectors on
a card, see the card's documentation.
4 Close the computer cover, reconnect the computer and devices to electrical
outlets, and then turn them on.
TEST THE VIDEO CARD —
1 Turn off the computer and devices, disconnect them from electrical outlets,
wait 10 to 20 seconds, and then open the computer cover.
2 Remove all cards except the video card.
If your primary hard drive is connected to a drive controller card and not to
one of the system board IDE connectors, leave the drive controller card
installed in the computer.
3 Close the computer cover, reconnect the computer and devices to electrical
outlets, and turn them on.
4 Run the Dell Diagnostics.
If any of the tests fail, see"Contacting Dell" for the number to call for
assistance
TEST THE CARDS —
1 Turn off the computer and devices, disconnect them from electrical outlets,
wait 10 to 20 seconds, and then open the computer cover.
2 Reinstall one of the cards that you removed previously.
3 Close the computer cover, reconnect the computer and devices to electrical
outlets, and turn them on.
4 Run the Dell Diagnostics.
If any of the diagnostics tests fail, the card you just reinstalled is faulty and
needs to be replaced.
5 Repeat this process until you have reinstalled all cards.
If you have reinstalled all of the cards and the problem is not resolved, see
"Contacting Dell".
To Next Page
Loading...
