Solving Problems 213
Sound and Speaker Problems
Fill out the Diagnostics Checklist as you complete these checks.
No sound from speakers
NOTE: The volume control in some MP3 players overrides the Windows
®
volume setting. If you
have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
CHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers
are connected as shown on the setup diagram supplied with the speakers.
ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED
ON — See the setup diagram supplied with the speakers. If your speakers have
volume controls, adjust the volume, bass, or treble to eliminate distortion.
ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the
speaker icon in the lower-right corner of your screen. Ensure that the volume is
turned up and that the sound is not muted.
DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR —
Sound from the speakers is automatically disabled when headphones are
connected to the computer’s front-panel headphone connector.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent
lights, or halogen lamps to check for interference.
RUN THE SPEAKER DIAGNOSTICS — Some speaker systems have self-
diagnostics. See the speaker documentation for diagnostics instructions.
REINSTALL THE AUDIO (SOUND) DRIVER — See Reinstalling Drivers.
CHECK THE DEVICE OPTION SETTING — Enter system setup and ensure
that Sound under the Integrated Devices option is set to On. Exit system setup
and restart the computer.
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