184 Solving Problems
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NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the
heads, which can render the drive inoperable.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
System Information Guide
.
CD drive problems
NOTE: High-speed CD drive vibration is normal and may cause noise. This does not indicate a
defect in the drive or the CD.
1 back of floppy disk
2 write-protected
3 not write-protected
TEST THE FLOPPY DRIVE LIGHT —
MS-DOS®
Insert a floppy disk, type dir a: at the DOS prompt, and press <Enter>.
Microsoft Windows operating systems
Insert a floppy disk, click the Start button, click My Computer, and then double-
click the floppy drive icon.
RUN THE Dell Diagnostics — If any of the tests fail, see "Contacting Dell" for
the number to call.
CLEAN THE DRIVE — Use a commercially available cleaning kit.
REMOVE AND REINSTALL THE FLOPPY DRIVE — For the Dell Precision™
650 computer, see "Removing a Floppy Drive" or for the Dell Precision 450
computer, see "Removing a Floppy Drive" for information on performing this
procedure.
If the computer displays a drive error message, see "Error Messages" for an
explanation.
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