Dell Precision Workstation 450 - 25 Getting Help

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25

SECTION 26

Getting Help

Technical Assistance

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

Table of Contents

Default Chapter2
- Abbreviations and Acronyms2
- Table of Contents5
1 Information about Your Computer15
- Finding Information for Your Computer16
- Specifications20
- Caring for Your Computer26
2 About Your Computer-Dell Precision27
- Front View28
  - Front View of the Computer (Doors Open)30
  - Opening the Drive Door32
- Back View33
- Inside Your Computer36
- System Board Components38
3 About Yo Ur Computer-Dell Precision 65039
- Front View42
- Back View44
- Inside Your Computer46
- System Board Components48
4 Advanced Features51
- Legacyselect Technology Control52
- Manageability52
- Security54
  - Chassis Intrusion Detection54
  - Padlock Ring and Security Cable Slot54
- Password Protection55
- System Setup60
- Jumper Settings70
- Power Button70
- Tapi71
  - Installing a TAPI-Compliant Modem Card71
  - Installing a TAPI Sound Card72
- Hyper-Threading74
- Ieee 139474
- U320 SCSI Controller74
- Integrated Striping75
5 Removing and Installing Parts-Dell Precision82
6 Drives83
- Overview84
- Hard Drive89
  - Removing a Hard Drive90
  - Installing a Hard Drive94
- Floppy Drive100
  - Removing a Floppy Drive101
  - Installing a Floppy Drive103
- CD/DVD Drive106
  - Removing a CD/DVD Drive107
  - Installing a CD/DVD Drive109
7 Microprocessor Airflow Shroud113
- Removing the Microprocessor Airflow Shroud114
- Installing the Microprocessor Airflow Shroud115
9 Opening the Computer Cover123
10 Memory123
- Memory Installation Guidelines124
- Removing a Memory Module125
- Adding a Memory Module126
11 Cards130
- Cards130
  - Installing a Card131
  - Removing a Card136
13 Drives139
- Overview140
- Hard Drive145
  - Removing a Hard Drive146
  - Installing a Hard Drive150
- Floppy Drive156
  - Removing a Floppy Drive157
  - Installing a Floppy Drive158
- CD/DVD Drive162
  - Removing a CD/DVD Drive162
  - Installing a CD/DVD Drive164
14 Microprocessor Airflow Shroud169
- Removing the Microprocessor Airflow Shroud170
- Installing the Microprocessor Airflow Shroud171
15 Microprocessor173
- Installation Guidelines174
- Installing the Microprocessor174
- Removing the Microprocessor177
- Vrm181
  - Installing a VRM181
  - Removing a VRM183
16 Battery185
17 Closing the Computer Cover189
18 Solving Problems193
- Troubleshooting Your Computer195
- Battery Problems195
- Card Problems195
- Drive Problems197
- Dropped or Damaged Computer201
- E-Mail, Modem, and Internet Problems202
- Error Messages203
- General Problems213
- IEEE 1394 Device Problems217
- Keyboard Problems217
- Memory Problems218
- Microprocessor Problems219
- Mouse Problems220
- Network Problems221
- Power Problems222
- Printer Problems224
- Serial or Parallel Device Problems225
- Sound and Speaker Problems227
19 Advanced Troubleshooting233
- Diagnostic Lights234
  - System Lights234
  - Diagnostic Lights235
- Beep Codes242
- Dell Diagnostics243
  - When to Use the Dell Diagnostics243
  - Starting the Dell Diagnostics244
- Drivers246
- Using System Restore249
- Resolving Software and Hardware Incompatibilities251
20 Cleaning Your Computer253
- Before Cleaning Your Computer254
- Computer, Keyboard, and Monitor254
- Mouse254
- Floppy Drive255
- Cds and Dvds255
21 Ergonomic Computing Habits257
22 Your Operating System261
- Reinstalling Microsoft ® Windows ® XP262
  - Before You Reinstall262
  - Reinstalling Windows XP262
- Reinstalling Microsoft Windows 2000264
- Microsoft Windows XP Features266
23 Regulatory Notices271
- FCC Notices (U.S. Only)273
- IC Notice (Canada Only)275
- CE Notice (European Union)275
- ENERGY STAR Compliance276
- Simplified Chinese Class a Warning Notice (China Only)277
- EN 55022 Compliance (Czech Republic Only)278
- VCCI Notice (Japan Only)278
- MIC Notice (Republic of Korea Only)280
- Polish Center for Testing and Certification Notice281
- BSMI Notice (Taiwan Only)283
- NOM Information (Mexico Only)285
24 Warranty and Return Policy287
25 Getting Help289
- Technical Assistance290
- Problems with Your Order292
- Product Information292
- Returning Items for Warranty Repair or Credit292
- Before You Call293
  - Contents294
- Contacting Dell295
26 Glossary313

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