232 Advanced Troubleshooting
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4 When the tests are completed, if you are running the Dell Diagnostics from the
Drivers and Utilities CD, remove the CD.
5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics
and restart the computer, close the Main Menu screen.
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices
require a driver program.
A driver acts like a translator between the device and the programs that use the device. Each
device has its own set of specialized commands that only its driver recognizes.
Many drivers, such as the keyboard driver, come with your Microsoft
®
Windows
®
operating
system. You may need to install drivers if:
• You upgrade your operating system.
• You reinstall your operating system.
• You connect or install a new device.
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and
problem description.
Help Describes the test and may indicate requirements for
running the test.
Configuration Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains your configuration
information for all devices from system setup, memory,
and various internal tests and displays it in the device
list in the left pane of the screen. The device list may
not display the names of all the components installed on
your computer or all devices attached to your computer.
Parameters Allows you to customize the test by changing the test
settings.