186 Solving Problems
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Hard drive problems
CLEAN THE DISC — Use a commercially available cleaning kit.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See "Resolving Software
and Hardware Incompatibilities."
RUN CHECK DISK —
For Windows XP
1 Click the Start button and click My Computer.
2 Right-click the drive letter (local disk) that you want to scan for errors, and
then click Properties.
3 Click the Tools tab.
4 Under Error-checking, click Check Now.
5 Click Start.
For Windows 2000
1 Right-click My Computer on your desktop and click Manage.
2 Click Storage and click Disk Management.
3 Right-click the drive that you want to scan for errors and click Properties.
4 Select the Tools tabs and click Check Now.
If the Tools tab isn’t available or to further troubleshoot the drive, select the
Hardware tab, click the drive you want to troubleshoot, and then click
Troubleshoot.
RUN THE Dell Diagnostics — If the tests indicate a faulty drive or drive
controller, see "Contacting Dell".
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