238 Advanced Troubleshooting
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Windows 2000
To check for conflicts on a computer running Windows 2000:
1 Click the Start button, point to Settings, and click Control Panel.
2 In the Control Panel window, double-click System.
3 Click the Hardware tab.
4 Click Device Manager.
5 Click View, and then click Resources by connection.
6 Double-click Interrupt request (IRQ) to view the IRQ assignments.
Conflicts are indicated by a yellow exclamation point (
!) beside the conflicting device
or a red
X if the device has been disabled.
7 Double-click any conflicting device listed to bring up the Properties window to
determine what needs to be reconfigured or removed from the Device Manager.
Resolve these conflicts before checking specific devices.
8 Double-click the malfunctioning device type in the Device Manager list.
9 Double-click the icon for the specific device in the expanded list.
The Properties window appears.
10 If an IRQ conflict exists, the Device status area in the Properties window reports the
cards or devices that share the device's IRQ. Resolve the IRQ conflicts.
To use the Windows 2000 Hardware Troubleshooter:
1 Click the Start button, and then click Help.
2 Click Troubleshooting and Maintenance on the Contents tab, click Windows 2000
troubleshooters, and then click Hardware.
3 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my
computer, and then click Next.
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