Advanced Troubleshooting 233
If you experience a problem with any device, perform the steps in the following sections to
identify whether the driver is the source of your problem and if necessary, to update the
driver.
Identifying Drivers
Windows XP
1 Click the Start button and click Control Panel.
2 In the Control Panel window, under Pick a Category, click Performance and
Maintenance.
3 In the Performance and Maintenance window, click System.
4 In the System Properties window, click the Hardware tab.
5 Click Device Manager.
6 In the Device Manager window, scroll down the list to see if any device has an
exclamation point (a yellow circle with a [!]) on the device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver
or install a new driver.
Windows 2000
1 Click the Start button, point to Settings, and click Control Panel.
2 In the Control Panel window, double-click System.
3 In the System Properties window, click the Hardware tab.
4 Click Device Manager.
5 In the Device Manager window, scroll down the list to see if any device has an
exclamation point (a yellow circle with a [!]) on the device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver
or install a new driver.
Reinstalling Drivers
NOTICE: The Dell Support website and your
Dell Precision Drivers and Utilities
CD
provide
approved drivers for Dellâ„¢ computers. If you install drivers obtained from other sources, your
computer might not work correctly.
NOTE: To access device drivers and user documentation, you must use the
Drivers and Utilities
CD
while your computer is running Windows.