Solving Problems 209
IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT
RESPONDING — See Diagnostic Lights.
IF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby
mode. Press a key on the keyboard or move the mouse to resume normal
operation.
IF THE POWER LIGHT IS OFF — The computer is either turned off or is not
receiving power.
• Reseat the power cable into both the power connector on the back of the
computer and the electrical outlet.
• If the computer is plugged into a power strip, ensure that the power strip is
plugged into an electrical outlet and that the power strip is turned on.
• Ensure that the electrical outlet is working by testing it with another device,
such as a lamp.
• Bypass power protection devices, power strips, and power extension cables to
verify that the computer turns on.
• See Diagnostic Lights.
• If the problem persists, see "Contacting Dell".
IF THE POWER LIGHT IS STEADY AMBER — The computer is receiving
electrical power, but an internal power problem might exist.
• Ensure that the microprocessor power cable is securely connected to the
system board.
• See Diagnostic Lights.
• If the problem persists, see "Contacting Dell".
IF THE POWER LIGHT IS BLINKING AMBER — A device might be
malfunctioning or incorrectly installed.
• Remove and then reinstall the memory modules.
• Remove and then reinstall any cards.
• Remove and then reinstall the video card, if applicable.
• See "Diagnostic Lights."
• If the problem persists, see "Contacting Dell".
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