DITEC ENTREMATIC HA9 - Error Indication Codes and Solutions

Entrematic Canada Inc.
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Entrematic USA Inc.
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Pg. 55
HA9 Manual V. 1.3
1019956
9.2 Error Indication
1 During normal operation the ERROR LED on the control unit is illuminated.
2 An extinguished LED indicates that there is no mains.
3 A flashing light on the LED indicates that the operator is out of function (see table below).
4 An audible warning signal can be achieved by using the accessory board AIU. It is connected to the 24 VDC and
plugged into the EXU-SA relay output terminal.
LED flash frequency
Reason
Remedy
One 0.3 s flash, pause etc.
+ 24 V DC external error or
sensor monitoring error
Check for short circuit or broken monitored sensor
Three 0.3 s flashes, pause etc.
Control unit defective
Replace control unit
Four 0.3 s flashes, pause etc.
Encoder error
Check the encoder cable.
Open and close the door manually and thereafter
check the automatic function. If the operator is still
out of function replace the drive unit.
Five 0.3 s flashes, pause etc.
Locking device defective
Check for e.g. short circuit in the locking device
Replace locking device
EXU-SI board defective
Replace EXU-SI board
Six 0.3 s flashes, pause etc.
Sync cable not connected or
defective (double door only)
Connect the sync cable
Replace the sync cable
Seven 0.3 s flashes, pause etc.
SLAVE control unit defective
(double door only)
Check the flash frequency on the SLAVE LED and
take necessary measures in accordance with this
table.
Eight 0.3 s flashes, pause etc.
Motor overheated
Wait for the motor to cool down
Nine 0.3 s flashes, pause etc.
Blocked door and constant impulse
Toggle impulse
9.0 TROUBLESHOOTING