Eaton XV300 - Faults and Troubleshooting

6. Faults
6. Faults
This section provides troubleshooting information for your XV300 in case it does not
behave as expected.
Fault Cause Remedy
XV300 will not boot up
No 24 VDC supply voltage
Check the input wiring.
Switch on XV300
The display stays or turns dark.
The backlight is deactivated.
Switch the backlight on; please
refer to the Windows Embedded
Compact 7 pro system descrip-
tion or to the corresponding
function in the visualization soft-
ware.
The Capacitive multi-touch
technology (PCT) is not respond-
ing or is responding incorrectly
when used.
The functional earthing has not been
connected properly.
The XV300 needs to be con-
nected to the conductive struc-
ture in, e.g., the control panel
using the central earth point
(earthing screw).
Ground connection char-
acteristics:
Wire cross-sectional area ≧ 1.5
mm², length ≦ 350 mm

The touch is not calibrated correctly.
Switch on XV300
Calibrate the touch func-
tionality; please refer to the Win-
dows Embedded Compact 7 pro
system description

The touch is disabled.
Switch on XV300
Enable the touch functionality;
please refer to the Windows
Embedded Compact 7 pro sys-
tem description
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