Emerson Rosemount 2410 - Page 104

Table 6-3: Troubleshooting chart (continued)
Symptom Possible cause Action
Incorrect temperature
reading from temperature
transmitter
Configuration error • Check configuration of the temperature
transmitter; in TankMaster Winsetup open
Properties for the ATD device associated with
the tank.
• See the Rosemount Tank Gauging System
Configuration Manual (Document No.
00809-0300-5100) for more information on
how to configure ATD devices such as a
Rosemount 2240S Multi-Input Temperature
Transmitter.
Measurement units are not
compatible with host system
If default database is loaded to the Rosemount
2410 Tank Hub, do one of the following:
• in TankMaster WinSetup verify system units and
re-install the tank associated with the
Rosemount 2410 Tank Hub
• update Holding Registers with correct
measurement units
Hardware failure • Check diagnostics information, see View and
configure diagnostic registers using
TankMaster
™
.
• Check temperature elements.
• Contact Emerson Automation Solutions/
Rosemount Tank Gauging service department.
Incorrect level reading
from radar level gauge
Configuration error • Check configuration of the level gauge; in
TankMaster Winsetup open Properties for the
level gauge associated with the tank.
• See the Rosemount 5900S Reference Manual
(Document no. 00809-0100-5900) and the
Rosemount Tank Gauging System Configuration
Manual (Document No. 00809-0300-5100) for
more information on how to configure a
Rosemount 5900S Radar Level Gauge.
Measurement units are not
compatible with host system
If default database is loaded to the Rosemount
2410 Tank Hub, do one of the following:
• in TankMaster WinSetup verify system units and
re-install the tank associated with the tank hub
• update Holding Registers with correct
measurement units
Hardware failure • Check diagnostics information, see View and
configure diagnostic registers using
TankMaster
™
.
• Contact Emerson Automation Solutions/
Rosemount Tank Gauging service department.
Service and troubleshooting Reference Manual
December 2019 00809-0100-2410
104 Reference Manual