Emerson Rosemount 2410 - Page 103

Table 6-3: Troubleshooting chart (continued)
Symptom Possible cause Action
Incorrect configuration of the
Rosemount 2410 tank database
Check the Rosemount 2410 tank database; ensure
that the device is available and mapped to the right
tank.
Rosemount 2460 System Hub tank database:
• Check the Rosemount 2410 tank database
configuration; verify that the ATD Modbus
address is equal to the Temp Device address.
• Check the Rosemount 2410 tank database
configuration; verify that the Level Modbus
address is equal to the Level Device address.
• See the Rosemount 2460 Reference Manual
(Document No. 00809-0100-2460) for more
information on how to configure the tank
databases of the 2460 System Hub and the
Rosemount 2410 Tank Hub.
2160 FCU Slave Database:
• Check the Rosemount 2410 tank database
configuration; verify that the ATD Modbus
address is equal to the 2410 Temp Modbus
address.
• Check the Rosemount 2410 tank database
configuration; verify that the Level Modbus
address is equal to the 2410 Level Modbus
address.
• See the Rosemount Tank Gauging System
Configuration Manual (Document No.
00809-0300-5100) for more information on
how to configure the FCU 2160 Slave Database
and the Rosemount 2410 tank database.
Software or hardware failure
• Check diagnostics information, see View and
configure diagnostic registers using
TankMaster
™
.
• Check Device Status input register, see Device
status.
• Contact Emerson Automation Solutions/
Rosemount Tank Gauging service department.
Too many devices connected to the
Tankbus
• Check the model code to find out what type of
Rosemount 2410 Tank Hub that is used: Single
tank or Multiple tank version.
• Change to a Rosemount 2410 Tank Hub for
multiple tanks.
Reference Manual Service and troubleshooting
00809-0100-2410 December 2019
Rosemount 2410 Tank Hub 103