Emerson Rosemount 2410 - Page 105

Table 6-3: Troubleshooting chart (continued)
Symptom Possible cause Action
No output on the
Rosemount 2410 integral
display
Hardware failure • Check the model code to verify that the
Rosemount 2410 was ordered with the LCD
display option.
• Check display connection.
• Check diagnostics information, see View and
configure diagnostic registers using
TankMaster
™
.
• Contact Emerson Automation Solutions/
Rosemount Tank Gauging service department.
The Error LED (red) is
blinking
Various reasons such as hardware or
software failure, communication, or
configuration error
• See Error codes and Error messages.
• Check Device Status input register (see Device
status).
The Status LED (yellow) is
blinking
Normal operation. The yellow Status
LED blinks at a constant rate of one
flash every other second.
See LED for more information.
Configuration can not be
saved
Write protection switch is set to the
ON position
Check write protection switch on the display, see
Write protection switch.
The Rosemount 2410 is write
protected in TankMaster WinSetup
Check write protection in TankMaster WinSetup,
see Write protection using TankMaster
™
.
Application software installed which
is incompatible with current holding
register setup
Reset holding registers to the default database
setting, see Loading the default database using
TankMaster
™
and restart the Rosemount 2410 Tank
Hub.
Corrupt holding registers Reset holding registers to the default database
setting, see Loading the default database using
TankMaster
™
and restart the Rosemount 2410 Tank
Hub.
Rosemount 2410 icon in
TankMaster WinSetup is
red
Simulation mode active Stop simulation mode; open WinSetup Set
Simulation Mode window and click the Stop button.
All measurement values
are indicated with
“SensFail” in the WinSetup
Tank View window, and
with “Error” in the WinOpi
Tank View window.
Map conflict. One or more tank
measurement variables are mapped
to the wrong source parameter. For
example: Vapor Temperature is
mapped to Manual Value.
• Check diagnostics information (see View and
configure diagnostic registers using
TankMaster
™
) for possible Device Warning
messages: - in case there is a “Data Manager”
warning, check Input Register 6244 - if register
6244 indicates a “TMV Mapping” warning check
Input Registers 6260 to 6270 for tank
measurement variable mapping conflicts
• In TankMaster Winsetup, right-click the ATD
device icon associated with the current tank,
and click the Properties option. In the 22XX ATD
window select the Advanced Parameter Source
Configuration tab. Check that tank
measurement variables are mapped to the right
source parameters.
Reference Manual Service and troubleshooting
00809-0100-2410 December 2019
Rosemount 2410 Tank Hub 105