Table 7-2: Error Messages
Message Description Action
RAM error An error in the gauge data memory
(RAM) has been detected during the
startup tests.
Note
This automatically resets the gauge.
Contact Emerson service department.
FPROM error An error in the gauge program memory
(FPROM) has been detected during the
startup tests.
Note
This automatically resets the gauge.
Contact Emerson service department.
Database (Hreg) error An error in the transmitter configuration
memory (EEPROM) has been detected.
The error is either a checksum error that
can be solved by loading the default
database or a hardware error.
Note
The default values are used until the
problem is solved.
Load default database and restart the
transmitter. Contact Emerson service
department if the problem persists.
Microwave Module error An error in the microwave module. Contact Emerson service department.
LCD error An error in the LCD is detected. Contact Emerson service department.
Modem error An error in the modem used for digital
communication has been detected.
Contact Emerson service department.
Analog out error An error in the Analog Out Module. Contact Emerson service department.
Internal temperature error An error in the internal temperature
measurement.
-40 °C<Internal Temperature<85 °C.
Contact Emerson service department.
Other hardware error An unspecified hardware error has been
detected.
Contact Emerson service department.
Measurement error A serious measurement error has been
detected.
Contact Emerson service department.
Configuration error At least one configuration parameter is
outside allowed range.
Note
The default values are used until the
problem is solved.
• Load the default database and restart
the transmitter (see Reset to factory
settings)
• Configure the transmitter or upload a
backup configuration file (see Upload
a backup configuration to device)
• Contact Emerson service department
if the problem persists
Software error An error has been detected in the
transmitter software.
Contact Emerson service department.
Service and troubleshooting Reference Manual
April 2019 00809-0100-4530
172 Rosemount 5300 Level Transmitter