c) In the Probe Length box, enter the measured Probe Length value.
8. In certain cases, a fine tune by using the Trim Near Zone function is necessary.
a) In Rosemount Radar Master, select Setup → Guided Setup → Device
specific setup to find out if this is needed.
When using the Trim Near Zone function, product level in the vessel must be
lowered beneath the Near Zone to get precise measurement data (see Figure
7-38).
Figure 7-38: Product Level Lowered beneath the Near Zone
A. Near Zone, 40 in. (1 m)
9. Run Verify Level to check your level measurement.
Related information
Probe length
Run verify level
7.14 Service support
To expedite the return process outside of the United States, contact the nearest Emerson
representative.
Within the United States, call the Emerson Instrument and Valve Response Center using
the 1-800-654-RSMT (7768) toll-free number. This center, available 24 hours a day, will
assist you with any needed information or materials.
The center will ask for product model and serial numbers, and will provide a Return
Material Authorization (RMA) number. The center will also ask for the process material to
which the product was last exposed.
CAUTION
Individuals who handle products exposed to a hazardous substance can avoid injury if they
are informed of and understand the hazard. Returned products must include a copy of the
required Safety Data Sheet (SDS) for each substance.
Service and troubleshooting Reference Manual
April 2019 00809-0100-4530
242 Rosemount 5300 Level Transmitter
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