Waterpilot FMX21 Repairs
Endress+Hauser 71
12 Repairs
12.1 General notes
12.1.1 Repair concept
Repairs are not possible.
12.1.2 Replacing a device
Once a complete device has been replaced, the parameters can be transferred back into the
device using FieldCare:
Prerequisite: The configuration of the old device was saved previously to the computer
using FieldCare.
You can continue to measure without performing a new calibration.
12.2 Spare parts
• Some replaceable measuring device components are identified by means of a spare part
nameplate. This contains information about the spare part.
• All the spare parts for the measuring device along with the order code are listed In the
W@M Device Viewer (www.endress.com/deviceviewer) and can be ordered. If available,
users can also download the associated Installation Instructions.
Measuring device serial number:
• Located on the device and spare part nameplate.
• Can be read out via the "Serial number" parameter in the "Instrument info" submenu.
12.3 Return
The measuring device must be returned in the event of a factory calibration, or if the
wrong device has been ordered or delivered.
As an ISO-certified company and due to legal requirements,
Endress+Hauser is required to follow certain procedures when handling returned products
that have been in contact with a medium. To ensure swift, safe and professional device
returns, please read the return procedures and conditions on the Endress+Hauser website
at www.services.endress.com/return-material
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Select country.
The web site of the responsible sales office opens with all of the relevant
information relating to returns.
1. If the desired country is not listed:
Click on the "Choose your location" link.
An overview of Endress+Hauser sales offices and representatives opens.
2. Contact your Endress+Hauser sales office or representative.
12.4 Disposal
When disposing, separate and recycle the device components based on the materials.