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Endress+Hauser Proline Promag W 800 - User Manual

Endress+Hauser Proline Promag W 800
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Operating Instructions
Proline Promag W 800
Electromagnetic flowmeter
BA02081D/06/EN/03.24-00
71645834
2024-02-29
Valid as of version
01.00.zz (Device firmware)

Table of Contents

Other manuals for Endress+Hauser Proline Promag W 800

Questions and Answers

  • A
    anthonycarrSep 23, 2025
    Why is Endress+Hauser Measuring Instruments device not in smartphone or tablet live list?
    • J
      Jennifer LaneSep 23, 2025
      If the measuring device is not in the smartphone or tablet live list, it could be because the Bluetooth communication is set to 'on touch'. To resolve this: 1. Check whether the Bluetooth logo is visible on the local display. 2. Touch the display for 5 seconds so that a measured value is displayed.
  • A
    Aaron OliverAug 23, 2025
    How to fix write access to parameter not possible on Endress+Hauser Proline Promag W 800?
    • S
      Steven CastroAug 25, 2025
      If write access to a parameter is not possible, it may be because hardware write protection is enabled. Check the user role, enter the correct customer-specific access code, or verify the hardware write protection via DIP switch.
  • M
    michael19Aug 25, 2025
    Why is my Endress+Hauser Proline Promag W 800 Measuring Instruments measuring incorrectly?
    • W
      wallacekennethAug 26, 2025
      If your Endress+Hauser Measuring Instruments device is measuring incorrectly, it could be due to a configuration error or operation outside of the specified application limits. To resolve this: 1. Check and correct the parameter configuration. 2. Observe the limit values specified in the Technical Data.
  • M
    Mark PittsAug 27, 2025
    Why is my Endress+Hauser Measuring Instruments device not responding via SmartBlue App?
    • J
      John SmithAug 27, 2025
      If your Endress+Hauser Measuring Instruments device is not responding via the SmartBlue App, it may be due to the absence of a Bluetooth connection or because the device is already connected to another smartphone or tablet. Ensure that the Bluetooth function is enabled on your smartphone or tablet.
  • S
    Sara StarkAug 27, 2025
    What to do if Endress+Hauser Proline Promag W 800 shows correct value on display but signal output is incorrect?
    • D
      Daniel CrawfordAug 27, 2025
      If your Endress+Hauser Measuring Instruments device shows the correct value on the local display but the signal output is incorrect (though within the valid range), it is likely due to a configuration error. Check and correct the parameter configuration.
  • B
    brandonolsonSep 15, 2025
    Why is my Endress+Hauser Proline Promag W 800 Measuring Instruments device not visible in the live list?
    • D
      Dale RiceSep 15, 2025
      If the device is not visible in the live list, it may be due to no Bluetooth connection. Enable Bluetooth in the device.
  • S
    Shawna HenrySep 12, 2025
    What to do if Endress+Hauser Measuring Instruments device cannot be operated via SmartBlue app?
    • K
      Kenneth SmallSep 12, 2025
      If you cannot operate the device via the SmartBlue app, it may be due to an incorrect password. Ensure you enter the correct password.
  • A
    Amanda BaldwinSep 14, 2025
    Why Endress+Hauser Proline Promag W 800 Measuring Instruments device appears in the live list but a connection cannot be established?
    • A
      Anne CarlsonSep 14, 2025
      If the device appears in the live list but a connection cannot be established, it is likely because the device is already connected with another smartphone or tablet via Bluetooth. Disconnect the other smartphone or tablet from the device, as only one point-to-point connection is permitted.
  • M
    Mark WalkerSep 5, 2025
    Why does the local display of my Endress+Hauser Proline Promag W 800 remain dark for longer than 5 seconds?
    • D
      Denise BakerSep 5, 2025
      If the local display of your Endress+Hauser Measuring Instruments device remains dark for longer than 5 seconds when touched, it could be due to several reasons: * The supply voltage does not match the voltage specified on the nameplate. Apply the correct supply voltage. * The supply voltage has incorrect polarity. Correct the polarity. * The connecting cables are not connected correctly. Check the cable connection and correct if necessary. * No battery pack or buffer capacitor is inserted or connected. Insert or connect the battery pack or buffer capacitor. * The device is not powered from the mains. Touch the display for 5 seconds.
  • M
    Michael DickersonSep 2, 2025
    Why is my Endress+Hauser Proline Promag W 800 Measuring Instruments device measuring incorrectly?
    • A
      Amanda Wilkinson MDSep 3, 2025
      If your Endress+Hauser Measuring Instruments device measures incorrectly, it may be due to a configuration error, or the device is being operated outside its intended application. To resolve this: 1. Check and correct the parameter configuration. 2. Observe the limit values specified in the 'Technical Data'.

Summary

About this document

Document function

Explains the purpose and scope of the operating instructions.

Symbols

Defines various symbols used in the document for safety, electrical, and communication.

Documentation

Provides an overview of the technical documentation scope and available documents.

Safety instructions

Requirements for the personnel

Outlines qualifications and authorizations for personnel performing installation, commissioning, etc.

Intended use

Specifies the device's intended application for liquid flow measurement and conditions for use.

Product description

Product design

Describes the physical components and structure of the device, including standard and advanced versions.

Incoming acceptance and product identification

Incoming acceptance

Details the steps and checks for receiving and verifying the device upon delivery.

Product identification

Explains how to identify the device using nameplates, order codes, and serial numbers.

Storage and transport

Storage conditions

Provides guidelines for storing the device safely to prevent damage and maintain condition.

Storing the device

Details the procedure for storing the device, differentiating between standard and advanced versions.

Transporting the product

Outlines methods and precautions for safely transporting the measuring device.

Mounting procedure

Mounting requirements

Specifies general requirements and considerations for installing the device, including mounting position.

Mounting the measuring device

Provides detailed steps and instructions for physically installing the sensor and transmitter.

Post-mounting check

Lists checks to perform after the device has been mounted to ensure correct installation.

Electrical connection

Electrical safety

Covers general electrical safety precautions in accordance with national regulations.

Connecting requirements

Details requirements for connecting cables, tools, and general connection aspects.

Connecting the measuring device

Provides step-by-step instructions for connecting the sensor and transmitter to the device.

Power supply via battery packs Proline 800 - Standard

Explains how to insert and connect battery packs for the standard version.

Power supply via battery packs, Proline 800 - Advanced

Details battery pack and buffer capacitor insertion for the advanced version.

Connecting the pressure sensor, Proline 800 - Advanced

Instructs on connecting the pressure sensor to the advanced transmitter.

Power supply via the external battery pack, Proline 800 - Advanced

Describes connecting and inserting batteries into the external battery pack.

Special connection instructions

Provides specific examples for pulse output connections.

Ensuring the degree of protection

Outlines steps to maintain the device's IP rating after electrical connection.

Post-connection check

Lists checks to ensure correct electrical connections and device setup.

Operation options

Overview of operation options

Gives a general overview of how the device can be operated and configured.

Access to the operating menu via the SmartBlue app

Explains how to connect to and use the SmartBlue app for device operation and configuration.

System integration

Overview of device description files

Lists available device description files and operating tools for system integration.

Commissioning

Post-mounting and post-connection check

Emphasizes completing pre-commissioning checks for successful startup.

Preparatory steps

Details steps like installing and connecting the SmartBlue app before commissioning.

Configuring the measuring device

Guides through the process of configuring the device parameters using a wizard.

Protecting settings from unauthorized access

Describes methods to prevent unintentional changes to device settings after commissioning.

Operation

Wake on Touch

Explains how to interact with the display to view values and status information.

Adapting the measuring device to the process conditions

Describes how to adjust device settings to match specific process requirements.

Performing a totalizer reset

Details the procedure for resetting the device's totalizers.

Disabling the Bluetooth interface

Explains how to disable and re-enable the Bluetooth communication.

Enabling the software option

Guides on activating additional software functions.

Updating the firmware

Provides instructions on how to update the device's firmware.

Checking, verifying or calibrating the measuring device

Outlines the procedure for checking, verifying, or calibrating the device.

Diagnosis and troubleshooting

General troubleshooting

Offers solutions for common issues related to the local display and output signals.

Diagnostic information on local display

Explains how diagnostic messages are displayed and their meaning.

Adapting the diagnostic information

Describes how to change the diagnostic behavior assignments.

Overview of diagnostic information

Provides a list and explanation of various diagnostic events.

Pending diagnostic events

Explains how to view and manage currently active diagnostic events.

Diagnostics list

Details how to display pending diagnostic events and their associated information.

Event logbook

Describes how to read, filter, and view information events from the logbook.

Resetting the measuring device

Explains how to reset device configuration to a defined state.

Device information

Details parameters that provide information for device identification.

Firmware history

Lists firmware versions and their release dates.

Maintenance

Maintenance work

States that no special maintenance work is required and covers exterior cleaning.

Measuring and test equipment

Mentions available measuring and testing equipment from Endress+Hauser.

Endress+Hauser services

Lists maintenance and calibration services offered by Endress+Hauser.

Repair

General notes

Provides general notes on the repair and conversion concept and conversion notes.

Spare parts

Explains how to find and order spare parts using the Device Viewer.

Return

Outlines procedures and precautions for returning a device.

Disposal

Covers instructions for disposing of the device and its components responsibly.

Accessories

Device-specific accessories

Lists accessories specific to the Proline 800 transmitter and sensor.

Service-specific accessories

Describes service-related accessories like software and apps.

Technical data

Application

Defines the intended application and media compatibility for the measuring device.

Function and system design

Explains the measuring principle and the device's system design.

Input

Details the measured variables, measuring range, and flow characteristic values.

Output

Describes the status/pulse output functions and their configurations.

Power supply

Covers power supply options including batteries and external sources.

Performance characteristics

Specifies error limits, accuracy, and repeatability under reference conditions.

Mounting

Refers to mounting requirements, directing to another section.

Environment

Details operating height, atmosphere, degree of protection, and vibration resistance.

Process

Covers medium temperature range, conductivity, and pressure-temperature ratings.

Mechanical construction

Refers to external dimensions and installation lengths in another document.

Operability

Describes the device's operability via local display and SmartBlue app.

Certificates and approvals

Guides on finding product certificates and approvals online.

Application packages

Lists available packages to enhance device functionality.

Accessories

Refers to an overview of available accessories.

Supplemental documentation

Lists associated technical documentation and their codes.

Endress+Hauser Proline Promag W 800 Specifications

General IconGeneral
Device TypeElectromagnetic Flowmeter
Measurement PrincipleFaraday's law of electromagnetic induction
Housing MaterialAluminum, stainless steel
Pressure RatingUp to 40 bar
Output Signal4 to 20 mA HART, Modbus RS485, PROFIBUS DP, PROFINET
Power Supply24 V DC
Process ConnectionFlange (EN, ASME, JIS)
Lining MaterialPTFE, rubber
Electrode Material316L stainless steel, Hastelloy, titanium
Degree of ProtectionIP67

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