Endress+Hauser Proline Promag H 300 User Manual (English)

Other manuals for Endress+Hauser Proline Promag H 300

Questions and Answers:

C
Courtney HawkinsAug 13, 2025
What to do if local display is dark and there are no output signals in Endress+Hauser Measuring Instruments?
- M
  Morgan TaylorAug 13, 2025
  If the local display is dark and there are no output signals, there might be several reasons: * The supply voltage may not match the value indicated on the nameplate. In this case, apply the correct supply voltage. * The polarity of the supply voltage could be wrong; correct the polarity. * There might be no contact between connecting cables and terminals. Check the connection of the cables and correct if necessary. * Terminals may not be correctly plugged into the I/O or main electronics module; check the terminals. * The I/O or main electronics module could be defective; in this case, order spare part ? ? 182.
Y
Yolanda GuerreroAug 16, 2025
What to do if Endress+Hauser Measuring Instruments device measures incorrectly?
- K
  Karen ShortAug 17, 2025
  If the device measures incorrectly, it could be due to: 1. A configuration error. Check and correct the parameter configuration. 2. The device being operated outside of its intended application. Observe the limit values specified in the "Technical Data".
R
Richard MeyersAug 21, 2025
Why is the local display dark on my Endress+Hauser Proline Promag H 300, but the signal output is within the valid range?
- J
  James EverettAug 21, 2025
  If the local display is dark but the signal output is within the valid range, the issue may be: * The display is set too bright or too dark. To set the display brighter, simultaneously press ? + ?. To set the display darker, simultaneously press ? + ?. * The cable of the display module is not plugged in correctly. Insert the plug correctly into the main electronics module and display module. * The display module is defective. In this case, order spare part ? ? 182.
M
Melissa OlsonAug 25, 2025
What does "Communication Error" mean on Endress+Hauser Proline Promag H 300 Measuring Instruments?
- P
  Paul BrownAug 26, 2025
  A "Communication Error" message on the local display indicates that communication between the display module and the electronics has been interrupted. To resolve this: * Check the cable and the connector between the main electronics module and display module. * If the issue persists, order spare part ? ? 182.
H
Heather CurtisAug 28, 2025
Why is the backlighting of local display red in Endress+Hauser Proline Promag H 300 Measuring Instruments?
- T
  Timothy CantuAug 28, 2025
  The red backlighting of the local display indicates that a diagnostic event with "Alarm" diagnostic behavior has occurred. Take remedial measures ? ? 151.
J
Jaime Rodriguez Jr.Aug 31, 2025
What to do if signal output is outside the valid range in Endress+Hauser Proline Promag H 300 Measuring Instruments?
- V
  Victor BrownSep 1, 2025
  If the signal output is outside the valid range, the main electronics module may be defective. Order spare part ? ? 182.
K
Kyle RuizSep 4, 2025
How to change language on Endress+Hauser Proline Promag H 300 Measuring Instruments?
- P
  pmcleanSep 4, 2025
  If the text on the local display appears in a foreign language, it means that an incorrect operating language is configured. To change it: 1. Press ? + ? for 2 s ("home position"). 2. Press ?. 3. Set the desired language in the Display language parameter (? ? 116).
S
shannonthomasSep 8, 2025
What to do if Endress+Hauser Measuring Instruments shows correct value on local display, but signal output is incorrect?
- H
  Heather ReyesSep 8, 2025
  If the device shows the correct value on the local display but the signal output is incorrect, there may be a configuration error. Check and correct the parameter configuration.

Endress+Hauser Proline Promag H 300 Specifications

General

Measurement Principle	Electromagnetic
Device Type	Electromagnetic flowmeter
Pressure Rating	Up to 40 bar
Output Signal	4 to 20 mA
Communication	HART, Modbus
Protection Rating	IP67
Housing Material	Stainless steel
Lining Options	PTFE, PFA
Electrode Material	platinum
Application	Water, wastewater, chemicals, food and beverage
Process Connection	Flange
Approvals	ATEX, IECEx
Nominal Diameter Range	DN 15 to DN 300 (1/2" to 12")
Accuracy	±0.2% of measured value ±1 mm/s

Summary

About this document

1.1 Document function

Explains the purpose and scope of the Operating Instructions for device lifecycle phases.

1.2 Symbols

Defines various symbols used in the documentation for clarity, safety, and information types.

1.3 Documentation

Provides an overview of technical documentation and access methods like W@M Device Viewer.

1.4 Registered trademarks

Lists registered trademarks, specifically PROFINET, and their origin.

Safety instructions

2.1 Requirements for the personnel

Outlines the qualifications and authorizations required for personnel.

2.2 Designated use

Defines the intended application for flow measurement of liquids and specifies usage conditions.

2.3 Workplace safety

Details safety precautions for working on or with the device, including PPE and welding safety.

2.4 Operational safety

Covers risks, unauthorized modifications, repair safety, and operator responsibility.

2.5 Product safety

States device design adheres to safety standards, is tested, and meets EU directives with CE mark.

2.6 IT security

Discusses warranty validity and the need for operator-implemented IT security measures for data transfer.

2.7 Device-specific IT security

Describes functions supporting protective measures like hardware write protection and password access.

Product description

3.1 Product design

Describes the device as a compact unit composed of a transmitter and sensor.

Incoming acceptance and product identification

4.1 Incoming acceptance

Guides on checking order codes, goods condition, documentation, and CD-ROM presence.

4.2 Product identification

Lists options for identifying the device, including nameplate, order code, and serial number lookup.

Storage and transport

5.1 Storage conditions

Provides guidelines for proper storage to ensure protection from shock and contamination.

5.2 Transporting the product

Instructs on safely transporting the device to the measuring point in its original packaging.

5.3 Packaging disposal

Lists environmentally friendly and recyclable packaging materials for disposal.

Installation

6.1 Installation conditions

Covers general installation requirements, mounting positions, and environmental factors.

6.2 Mounting the measuring device

Guides on the physical mounting process, including required tools and preparation.

6.3 Post-installation check

Lists checks to perform after installation to ensure proper setup and functionality.

Electrical connection

7.1 Connection conditions

Outlines requirements, tools, and cable specifications for electrical connections.

7.2 Connecting the measuring device

Provides instructions for safely connecting the measuring device, including PROFINET and other interfaces.

7.3 Ensuring potential equalization

Covers requirements and examples for ensuring potential equalization to prevent damage.

7.4 Special connection instructions

Offers connection examples for PROFINET configurations, including system redundancy.

Operation options

8.1 Overview of operation options

Presents various methods for operating and configuring the device: local display, Web, tools.

8.2 Structure and function of the operating menu

Explains the structure and logic of the device's operating menu for different user roles.

8.3 Access to the operating menu via the local display

Guides on accessing and navigating the device's operating menu using the local display interface.

8.4 Access to the operating menu via the Web browser

Describes the capabilities of the integrated Web server for device operation and configuration.

8.5 Access to the operating menu via the operating tool

Describes how to connect operating tools like FieldCare via PROFINET or service interface.

System integration

9.1 Overview of device description files

Provides information on current device version data and sources for device descriptions for FieldCare/DeviceCare.

9.2 Device master file (GSD)

Explains the purpose and format of the GSD file for PROFINET integration into automation systems.

9.3 Cyclic data transmission

Explains cyclic data exchange between the device and an automation system via modules.

9.4 System redundancy S2

Explains the necessity of redundant systems for continuous operation and device support for PROFINET.

Commissioning

10.1 Function check

Emphasizes performing post-installation and post-connection checks before commissioning the device.

10.2 Switching on the measuring device

Guides on switching on the device after a successful function check and initial startup display.

10.3 Connecting via FieldCare

Provides references for FieldCare connection procedures and user interface details.

10.4 Setting the operating language

Explains how to set the operating language via the local display interface.

10.5 Configuring the measuring device

Details configuring the device using the Setup menu and its guided wizards for standard operation.

10.6 Advanced settings

Covers parameters for specific settings not detailed in basic operation, accessed via Setup menu.

Protecting settings from unauthorized access

10.8.1 Write protection via access code

Explains how user-specific access codes protect device configuration from unauthorized changes via local display or Web.

10.8.2 Write protection via write protection switch

Describes how a hardware switch on the electronics module can lock write access to the operating menu.

Operation

11.1 Reading the device locking status

Explains how to read the device's active write protection status via the Locking status parameter.

11.2 Adjusting the operating language

Provides references for configuring the operating language on the local display.

11.3 Configuring the display

Provides references for basic and advanced local display settings.

11.4 Reading measured values

Guides on reading all measured values via the Measured values submenu, including process variables and totalizers.

11.5 Adapting the measuring device to the process conditions

Lists methods for adapting the device to process conditions via basic and advanced settings.

11.6 Performing a totalizer reset

Explains how to reset totalizers using the Control Totalizer and Reset all totalizers parameters.

11.7 Showing data logging

Explains how to display data logging history, function range, and access methods.

Diagnostics and troubleshooting

12.1 General troubleshooting

Provides troubleshooting tips for local display errors, output signal issues, and access problems.

12.2 Diagnostic information via light emitting diodes

Explains device status indicated by transmitter LEDs, detailing colors and meanings.

12.3 Diagnostic information on local display

Explains how diagnostic messages, status signals, and remedial measures are displayed on the local screen.

12.4 Diagnostic information in the Web browser

Explains how faults are displayed on the Web browser's home page and how to access remedy information.

12.5 Diagnostic information in FieldCare or DeviceCare

Explains fault display in FieldCare/DeviceCare and how to call up remedy information via the user interface.

12.6 Adapting the diagnostic information

Explains how to adapt diagnostic behavior assignments and display measured value status.

12.7 Overview of diagnostic information

Describes how diagnostic information amount increases with application packages and details sensor diagnostics.

12.8 Pending diagnostic events

Allows users to view current and previous diagnostic events and access remedial measures.

12.9 Diagnostic list

Explains how to display pending diagnostic events and their priority in the Diagnostic list submenu.

12.10 Event logbook

Provides a chronological overview of event messages, including diagnostic and information events.

12.11 Resetting the measuring device

Explains how to reset the device configuration or parts of it using the Device reset parameter.

12.12 Device information

Explains how to access parameters displaying information for device identification like serial number and firmware.

12.13 Firmware history

Lists firmware versions, order codes, changes, and associated documentation.

Maintenance

13.1 Maintenance tasks

States that no special maintenance work is required beyond basic cleaning and seal replacement.

13.2 Measuring and test equipment

Mentions available measuring and test equipment from Endress+Hauser and provides service contact information.

13.3 Endress+Hauser services

Lists services offered by Endress+Hauser for maintenance, recalibration, and device tests.

Repair

14.1 General notes

Covers the repair and conversion concept, including modular design and repair execution.

14.2 Spare parts

Explains how to find the serial number for ordering spare parts.

14.3 Endress+Hauser services

Mentions the range of services offered by Endress+Hauser for repair.

14.4 Return

Provides website reference for device return requirements for repairs or calibration.

14.5 Disposal

Guides on safe disposal of the measuring device, emphasizing safety precautions.

Accessories

15.1 Device-specific accessories

Lists accessories specific to the transmitter and sensor, including remote displays and antennas.

15.2 Communication-specific accessories

Lists communication accessories like Field Xpert SFX350, SFX370, and SMT70 for configuration and diagnostics.

15.3 Service-specific accessories

Lists software accessories like Applicator, W@M, and FieldCare for device selection, management, and configuration.

15.4 System components

Mentions the Memograph M graphic data manager for data recording and analysis.

Technical data

16.1 Application

Defines the suitability of the measuring device for flow measurement of liquids with minimum conductivity.

16.2 Function and system design

Describes the measuring principle (electromagnetic flow) and system design (transmitter/sensor unit).

16.3 Input

Details direct and calculated measured variables, and measuring range specifications.

16.4 Output

Describes output signals for PROFINET, current, pulse, switch, and relay outputs with their specifications.

16.5 Power supply

Lists supply voltage options, power consumption, and behavior during power failure.

16.6 Performance characteristics

Details performance characteristics including reference operating conditions, maximum measured error, and repeatability.

16.7 Installation

Refers to chapter "Mounting requirements" for installation details.

16.8 Environment

Covers ambient temperature range, temperature tables, storage temperature, and degree of protection.

16.9 Process

Specifies the permitted medium temperature range and mentions custody transfer fluid temperature.

16.10 Mechanical construction

Refers to "Technical Information" for design, dimensions, weight, and materials.

16.11 Human interface

Lists supported languages and describes local operation via display module, including elements and keys.

16.12 Certificates and approvals

Lists available certificates and approvals like CE mark, Ex approval, sanitary compatibility, and PROFINET certification.

16.13 Application packages

Mentions availability of application packages for enhanced functionality like diagnostics and cleaning.

16.14 Accessories

Provides an overview of accessories available for order, categorized by function.

16.15 Supplementary documentation

Guides on accessing associated technical documentation via W@M Device Viewer and Operations App.

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Table of Contents