Enterasys SecureStack C2 C2G170-24

LANVIEW Diagnostic LEDs
SecureStack C2 Installation Guide 1-5
LANVIEW Diagnostic LEDs
LANVIEWdiagnosticLEDsserveasanimportanttroubleshootingaidbyprovidingan
easywaytoobservethestatusofindividualportsandoverallnetworkoperations.
Getting Help
Foradditionalsupportrelatedtotheswitchorthisdocument,contactEnterasys
Networksusingoneofthefollowingmethods:
BeforecontactingEnterasysNetworksfortechnicalsupport,havethefollowing
informationready:
•YourEnterasysNetworksservi cecontract number
•Adescriptionofthefailure
•Adescriptionofanyaction(s)alreadytakentoresolvethe
problem(forexample,
changingmodeswitches,rebootingtheunit,etc.)
•TheserialandrevisionnumbersofallinvolvedEnterasysNetworksproductsinthe
network
•Adescriptionofyournetworkenvironment(layout,cabletype,etc.)
•Networkloadandframesizeatthetimeoftrouble(ifknown)
•Thedevicehistory(thatis,haveyou
returnedthedevicebefore,isthisarecurring
problem,andsoforth.)
•Anyprevious ReturnMaterialAuthorization(RMA)numbers
World Wide Web http://www.enterasys.com/support
Phone 1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country:
http://www.enterasys.com/support/gtac-all.html
Internet mail support@enterasys.com
To expedite your message, please type [C-SERIES] in the subject line.
To send comments or suggestions concerning this document to the Technical Publications
Department:
techpubs@enterasys.com
To expedite your message, please include the document Part Number in the email message.