When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a
solution, refer to the pages given for each problem.
Problems Relating to Images
• No images appear
Projection does not start, the projection area is completely black
s p.171
• Moving images are not displayed
Moving images played back from a computer appear black and
the images are not projected
s p.172
• Projection stops automatically s p.172
• The message "Not supported" is displayed s p.172
• The message "No Signal" is displayed s p.172
• Images are fuzzy, out of focus, or distorted s p.173
• Interference or distortion appear in images s p.174
• The mouse cursor flickers (only when projecting USB Display) s p.174
• The image is truncated (large) or small, the aspect ratio is not
suitable, or the image has been reversed
Only part of the image is displayed, or the height and width
ratios of the image are not correct
s p.175
• Image colors are not right
The whole image appears purplish or greenish, images are black
& white, or colors appear dull
s p.175
• Images appear dark s p.176
Problems when Projection Starts
• The projector does not turn on s p.177
Problems with the Interactive Function
• Cannot use the projector's drawing function s p.177
• Cannot operate as a mouse and draw by connecting to a computer s p.178
• The message "An error occurred in the Easy Interactive Function."
is displayed
s p.178
• Computer's mouse does not work correctly s p.178
• The Easy Interactive Pen does not work s p.179
• The response time for the Easy Interactive Pen is slow s p.179
• The dot does not move to the next position s p.179
• The dot moves automatically s p.180
• Cannot perform operations while capturing, printing, or saving s p.180
• Cannot paste the capture of the projected screen correctly s p.180
• Cannot print normally s p.180
• Cannot scan normally s p.181
• The time is out of sync, settings for the internal storage are not
reflected correctly
s p.181
• Cannot change the source s p.181
Other Problems
• No sound can be heard or the sound is faint s p.182
• There is noise in the audio (only when projecting USB Display) s p.182
• The remote control does not work s p.183
• I want to change the language for messages and menus s p.183
• The authentication setting of wireless LAN fails s p.183
• Mail is not received even if an error occurs with the projector s p.184
• The message "The battery that saves your clock settings is running
low." is displayed
s p.184
• Image file names are not displayed correctly in PC Free s p.184
• Cannot change settings using a web browser s p.185
Problem Solving
170
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