Troubleshooting Page 128
The printed image is blurry or smeared
The colors displayed
on your monitor don’t
match the printed
colors.
Because your monitor and printer use different technologies to represent
colors, your printed colors cannot exactly match the colors you see on
your monitor screen. Use the ICM (Windows 95 and 98) setting. See
Using Predefined Advanced Settings
for more information.
The color settings in
your application
software need
adjustment.
You may be able to adjust various color settings in your application
software. See your software documentation for more information.
Possible cause Solution
The loaded paper is
damaged, old, or dirty.
Remove the paper and reload a new stack with the printable side face
up. See Media Loading and Handling Guidelines
for instructions.
The printer’s thickness
lever is in the 0
position.
Set the thickness lever to the + position and try printing again. See
Envelopes
for instructions.
The paper is curled
toward the printable
side.
Remove the paper. Flatten it or curl it in the opposite direction before
reloading it.
The paper is damp or
the printable side is
face down.
Remove the paper and reload a new stack with the printable side face
up. See Media Loading and Handling Guidelines
for instructions.
Possible cause Solution
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