Troubleshooting
10-9
4. Hold down the
E
load/eject button and press the
P
power
button to turn on the printer. Then, release both buttons.
The printer prints an operation check page, which includes the
version of your printer’s ROM, the ink counter code, and a nozzle
check pattern.
Compare the quality of the printed check page with the sample
shown below. If there are no print quality problems such as gaps
or missing segments in the test lines, the printer itself is all right
and the problem probably lies in the printer software settings or
the application settings, or with the interface cable or the
computer itself. Always use a shielded interface cable.
The above sample is in black and white, but the actual check page prints
in color (CMYK).
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