EPSON Stylus CX4300/CX4400/CX5500/CX5600/DX4400/DX4450 Revision A
TROUBLESHOOTING Troubleshooting 46
• Operation
•–
The leading edge of paper does not go
through between the EJ Roller Unit and
the Star Wheel.
EJ Frame Assy*
2. Check if the Star Wheel Holders does not come off. 2. Reassemble the Star Wheel Holders
correctly.
3. Check if the Spur Gear 36 is not damaged. 3. Replace the EJ Frame Assy with a new one.
The leading edge of paper is not loaded
to the PF Roller Unit.
Paper Guide Upper
Unit *
1. Check if the Paper Guide Upper Unit is correctly
assembled.
1. Reassemble the Paper Guide Upper Unit to
the Main Frame correctly.
* In case that the paper jam error occurs in each operation, the jammed paper contacts the nozzle surface of the Print Head and the Print Head may be damaged.
Table 3-11. Check point for paper jam error according to each phenomenon
Occurrence
timing
CR position
Detailed phenomenon
Defective
unit/part name
Check point Remedy
Star Wheel Holders
Paper Guide Upper Unit