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Epson WF-3620 Series - User Manual

Epson WF-3620 Series
215 pages
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User’s Guide
NPD4893-05 EN

Table of Contents

Questions and Answers

  • T
    Timothy WardSep 8, 2025
    How to resolve 'file with same name exists' error on Epson Printer?
    • E
      erikmooreSep 8, 2025
      If your Epson printer says a file with the same name already exists, delete the existing file or change the File Name Prefix in File Settings.
  • L
    Lauren IngramAug 23, 2025
    What to do if Epson Printer has a communication error acquiring destination list?
    • L
      Leah Stone DDSAug 23, 2025
      If your Epson printer displays a communication error while acquiring the destination list, ensure that the product is correctly connected to the network. Consult the Network Guide for detailed instructions.
  • M
    Maria KaneAug 25, 2025
    How to fix communication error on Epson Printer?
    • A
      Antonio SmithAug 25, 2025
      If your Epson printer displays a communication error, check the Email Server settings via Setup > System Administration > Wi-Fi/Network Settings > Advanced Setup > Email Server > Connection Check. Also, ensure the product is correctly connected to the network. Refer to the Network Guide for details.
  • C
    Carla WilliamsAug 26, 2025
    Why does Epson Printer show communication error with computer?
    • J
      jeffrey03Aug 27, 2025
      If a communication error has occurred on your Epson printer, ensure the product is connected to the computer or network correctly. If using Scan to Computer, ensure Epson Event Manager is installed.
  • C
    Charles MartinezAug 27, 2025
    How to reduce file size on Epson Printer when scanning?
    • J
      Jennifer LeAug 28, 2025
      If your Epson printer indicates that the data size exceeds the limit for attached files, increase the 'Attached File Max Size' setting. Alternatively, reduce the scanned data size by selecting a lower resolution or a higher compression ratio when scanning.
  • J
    Jeffrey TranSep 22, 2025
    What to do if Epson Printer destination could not be found?
    • A
      ashleysandersSep 22, 2025
      If the destination could not be found because the destination information has been changed before sending the scanned data on your Epson printer, select the destination again.
  • H
    humphreykatherineSep 16, 2025
    What to do if Epson Printer has no folder created to save scanned data?
    • B
      browngailSep 16, 2025
      If no folder has been created to save the scanned data on your Epson printer, insert another external memory device.
  • J
    Jose SantiagoSep 18, 2025
    What to do if Epson Printer external memory device has been removed?
    • S
      Shirley JonesSep 18, 2025
      If the external memory device has been removed from your Epson printer, reinsert the external device.
  • J
    jillcohenSep 7, 2025
    What to do if Epson Printer does not have enough storage space?
    • B
      brittanydavisSep 7, 2025
      If your Epson printer says there is not enough storage space to save data in the specified folder, increase the storage space. When scanning to a folder, reduce the number of documents or change the settings to reduce the size of the scanned data by selecting a lower resolution or a higher Compression Ratio.
  • W
    Wesley DeleonSep 4, 2025
    What to do if Epson Printer memory is full?
    • P
      Patricia CallahanSep 4, 2025
      If the Epson printer memory is full, allow other ongoing jobs to finish before starting a new one.

Summary

Copyright and Trademarks

Important Instructions

Safety Instructions

Provides essential safety instructions for using the product safely and preventing hazards.

Product Advisories and Warnings

Offers advice and warnings to prevent product damage and property loss during operation.

Setting up;using the product

Details precautions for setting up and using the product correctly to ensure safe operation.

Getting to Know Your Product

Guide to the Control Panel

Explains the function of each button and light on the printer's control panel.

Paper and Media Handling

Loading Paper into the Paper Cassette

Provides step-by-step instructions for loading paper into the cassette.

Loading Envelopes into the Paper Cassette

Provides step-by-step instructions for loading envelopes into the cassette.

Loading Paper and Envelopes into the Rear Paper Feed Slot

Provides step-by-step instructions for loading paper and envelopes into the rear feed slot.

Placing Originals

Guides on how to place original documents for copying, scanning, or faxing.

Inserting a Memory Card

Explains how to insert and use memory cards for printing photos or saving scans.

Printing

Printing from the Control Panel

Instructions for printing data directly from a memory card or USB device.

Printing from Your Computer

Details on using the printer driver and status monitor for optimal printing.

Scanning

Scanning from the Control Panel

Guides on scanning documents and sending images to various destinations.

Faxing

Connecting to a Phone Line

Provides instructions for connecting the product to a phone line.

Connecting a phone device

Guides on connecting a telephone or answering machine to the product.

Setting Up for Faxing

Details the minimum settings required for using the fax features.

Using the Fax Setting Wizard

Walks users through the basic fax setup process using a wizard.

Ink Cartridge and Consumable Information

Ink Cartridges

Lists compatible ink cartridges, their yields, and usage recommendations.

Maintenance Box

Identifies the maintenance box used with the product and its part number.

Replacing Ink Cartridges

Ink Cartridge Safety Instructions, Precautions, and Specifications

Covers safety guidelines, precautions, and specifications for handling ink cartridges.

Replacing Maintenance Box

Precautions on the maintenance box

Provides important precautions before handling or replacing the maintenance box.

Replacing a maintenance box

Provides step-by-step instructions for replacing the maintenance box.

Error Indicators

Error Messages on the Control Panel

Explains the meaning of messages displayed on the LCD screen.

Error Code on the Status Menu

Lists error codes and their corresponding problems and solutions.

Troubleshooting for Printing;Copying

Diagnosing the Problem

Guides on diagnosing printing or copying problems and finding solutions.

Checking product status

Explains how to check product status and ink levels via EPSON Status Monitor.

Paper Jams

Provides detailed instructions for removing jammed paper from various product areas.

Preventing paper jams

Offers tips and checks to prevent frequent paper jams.

Print Quality Help

Helps users troubleshoot print quality issues by comparing with sample illustrations.

Troubleshooting for Scanning

Problems Indicated by Messages on the LCD Screen or Status Light

Troubleshoots issues indicated by messages on the LCD screen or status light.

Problems When Starting a Scan

Guides on resolving issues that occur when initiating a scan.

Troubleshooting for Faxing

Cannot send and receive fax

Troubleshoots issues preventing the product from sending or receiving faxes.

“No dial tone detected.” error occurs

Resolves issues where the product cannot detect a dial tone for faxing.

Memory full error occurs

Addresses problems when the product's memory is full, affecting fax operations.

Quality problems

Troubleshoots issues with fax quality for both sent and received faxes.

Epson WF-3620 Series Specifications

General IconGeneral
Print TechnologyInkjet
FunctionsPrint, Copy, Scan, Fax
Print Resolution4800 x 2400 dpi
Scan TypeFlatbed, ADF
Scan Resolution1200 x 2400 dpi
Mobile PrintingEpson Connect, Apple AirPrint, Google Cloud Print
Duplex PrintingYes
Print Speed (Black)19 ISO ppm
Print Speed (Color)10 ppm (ISO)
Copy Speed (Black)17 ISO cpm
Copy Speed (Color)9 cpm (ISO)
Copy ResolutionUp to 600 x 1200 dpi
Fax Transmission Speed3 seconds per page
Paper Capacity250 sheets
ConnectivityUSB, Ethernet, Wi-Fi
Display2.7" touchscreen
Ink Cartridges4 individual ink cartridges
Automatic Document Feeder35 sheets

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