Epson WF-3620 Series User Manual

Email Server Settings.................... 139
Sharing the Product for Printing............. 141
Cleaning the Product...................... 141
Cleaning the exterior of the product. . . . . . . . . 141
Cleaning the interior of the product......... 142
Replacing Maintenance Box................. 143
Checking the maintenance box status........ 143
Precautions on the maintenance box........ 143
Replacing a maintenance box.............. 143
Transporting the Product.................. 145
Checking and Installing Your Software......... 147
Checking the software installed on your
computer............................ 147
Installing the software................... 148
Uninstalling Your Software................. 148
For Windows......................... 148
For Mac OS X......................... 149
Transferring Data Using an External
Storage Device
Precautions on Storage Devices.............. 151
Copying Files Between a Storage Device and Your
Computer.............................. 151
Copying files to your computer............ 151
Saving files to a storage device............. 152
Error Indicators
Error Messages on the Control Panel.......... 154
Error Code on the Status Menu.............. 155
Troubleshooting for Printing/Copying
Diagnosing the Problem................... 158
Checking product status................. 159
Paper Jams............................. 161
Removing jammed paper from the rear cover
................................... 162
Removing jammed paper from inside the
product.............................. 167
Removing jammed paper from the paper
cassette.............................. 169
Removing jammed paper from the Automatic
Document Feeder (ADF)................. 171
Preventing paper jams................... 173
Reprinting after a paper jam (for Windows
only)................................ 173
Print Quality Help........................ 174
Horizontal banding..................... 175
Vertical banding or misalignment.......... 175
Incorrect or missing colors............... 176
Blurry or smeared print.................. 176
Miscellaneous Printout Problems............. 177
Incorrect or garbled characters............. 177
Incorrect margins...................... 178
Printout has a slight slant................. 178
Size or position of copied image is incorrect. . . 178
Inverted image........................ 179
Blank pages print...................... 179
Printed side is smeared or scuffed. . . . . . . . . . 179
Printing is too slow..................... 179
Paper Does Not Feed Correctly.............. 180
Paper does not feed..................... 180
Multiple pages feed..................... 180
Paper is improperly loaded............... 181
Paper is not ejected fully or is wrinkled. . . . . . . 181
The Product Does Not Print................ 181
All lights are off........................ 181
Lights came on and then went out.......... 181
The control panel or lights are on........... 181
An ink error is indicated after you replace the
cartridge............................. 182
Other Problem.......................... 183
Printing plain papers quietly.............. 183
The memory card is not recognized......... 183
Rear paper feed slot is removed (Only for
WF-7610 Series/WF-7620 Series)........... 184
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
Screen or Status Light..................... 185
Problems When Starting a Scan.............. 185
How to unblock Epson Event Manager....... 185
Using the Automatic Document Feeder (ADF)
................................... 186
Using scanning software other than Epson
Scan driver........................... 186
Problems When Feeding Paper.............. 187
The paper gets dirty..................... 187
Multiple sheets of paper are fed. . . . . . . . . . . . 187
The paper jams in the Automatic Document
Feeder (ADF) ......................... 187
Problems With Scanning Time.............. 187
Problems With Scanned Images.............. 187
Scan quality is unsatisfactory.............. 187
The scanning area or direction is
unsatisfactory......................... 188
Other Problems.......................... 190
User’s Guide
Contents
6

Epson WF-3620 Series Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Print Resolution	4800 x 2400 dpi
Scan Type	Flatbed, ADF
Scan Resolution	1200 x 2400 dpi
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Duplex Printing	Yes
Print Speed (Black)	19 ISO ppm
Print Speed (Color)	10 ppm (ISO)
Copy Speed (Black)	17 ISO cpm
Copy Speed (Color)	9 cpm (ISO)
Copy Resolution	Up to 600 x 1200 dpi
Fax Transmission Speed	3 seconds per page
Paper Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi
Display	2.7" touchscreen
Ink Cartridges	4 individual ink cartridges
Automatic Document Feeder	35 sheets