Epson WF-C21000 User Manual

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2. Select a Troubleshooting or How To option to view instructional images or animations.
Parent topic: Solving Problems
Product Status Messages
You can often diagnose problems with your product by checking the messages and status icons on its
LCD screen. You can also check for errors by selecting Job/Status > Printer Status.
Note: If the LCD screen is dark, press the screen to wake the product from sleep mode.
LCD screen message Condition/solution
Printer error. Turn the power off and
on again. For details, see your
documentation.
Turn the product off and then back on again. If the error persists,
check for and remove any jammed paper or protective materials
from the product, and disconnect any optional installed units. If
the error persists, contact Epson for support.
Printer error. For details, see your
documentation.
The product may be damaged, but features such as scanning
are still available. Contact Epson for support.

Epson WF-C21000 Specifications

General

Print Technology	PrecisionCore Heat-Free Technology
Duplex Printing	Yes
Max Scan Resolution	600 dpi
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Print Speed Black	100 ppm
Print Speed Color	100 ppm
Scan Type	Flatbed
Copy Speed	Up to 100 cpm
Fax Capability	Yes
Paper Capacity	5, 350 sheets
Display	color touchscreen
Functions	Print, Copy, Scan
Fax Speed	33.6 Kbps (optional)
Paper Sizes	A4, A5, A6, B5, Letter, Legal
Mobile Printing	Apple AirPrint, Google Cloud Print
Ink Cartridge Configuration	4 individual ink cartridges