Epson WF-C21000 User Manual

379
Entering a User ID and Password for Scanning
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Cannot Copy
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Parent topic: Solving Problems
Product Cannot Copy
If your product cannot make copies, try these solutions:
• If user restriction has been enabled, you may need to enter a user name and password. Contact your
administrator for assistance.
• If the product has an error, such as a paper jam, you cannot make copies. Check the LCD screen for
any errors, and follow the onscreen instructions to clear the error.
Parent topic: Solving Copying Problems
Related references
Paper Jam Problems
Related tasks
Setting User Feature Restrictions (Access Control)
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems
Related tasks
Checking the Nozzles Using the Product Control Panel
Cleaning the Print Head Using the Product Control Panel

Epson WF-C21000 Specifications

General

Print Technology	PrecisionCore Heat-Free Technology
Duplex Printing	Yes
Max Scan Resolution	600 dpi
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Print Speed Black	100 ppm
Print Speed Color	100 ppm
Scan Type	Flatbed
Copy Speed	Up to 100 cpm
Fax Capability	Yes
Paper Capacity	5, 350 sheets
Display	color touchscreen
Functions	Print, Copy, Scan
Fax Speed	33.6 Kbps (optional)
Paper Sizes	A4, A5, A6, B5, Letter, Legal
Mobile Printing	Apple AirPrint, Google Cloud Print
Ink Cartridge Configuration	4 individual ink cartridges