Epson WF-C21000 User Manual

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Related references
Basic Settings - Fax
Fax Sending Options
Related tasks
Cleaning the Scanner Glass
Cleaning the Automatic Document Feeder
Sent Fax is Received in an Incorrect Size
If your recipient receives a fax in an incorrect size, try these solutions:
• If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper
size. If the message OK (Reduced Size) appears in the fax transmission report, the recipient's fax
machine does not support A3-size documents.
• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that
the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
Parent topic: Solving Faxing Problems
Related tasks
Cleaning the Scanner Glass
Related topics
Placing Originals on the Product
Received Fax is Not Printed
If a received fax is not printed, try these solutions:
• Make sure the product is free of errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes
are not automatically printed. Check the Receive Settings options on the product control panel and
change them, if necessary.
Parent topic: Solving Faxing Problems
Related references
Receive Settings - Fax

Epson WF-C21000 Specifications

General

Print Technology	PrecisionCore Heat-Free Technology
Duplex Printing	Yes
Max Scan Resolution	600 dpi
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Print Speed Black	100 ppm
Print Speed Color	100 ppm
Scan Type	Flatbed
Copy Speed	Up to 100 cpm
Fax Capability	Yes
Paper Capacity	5, 350 sheets
Display	color touchscreen
Functions	Print, Copy, Scan
Fax Speed	33.6 Kbps (optional)
Paper Sizes	A4, A5, A6, B5, Letter, Legal
Mobile Printing	Apple AirPrint, Google Cloud Print
Ink Cartridge Configuration	4 individual ink cartridges