Epson WF-C21000 User Manual

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Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual
band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the
2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home
Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet
service provider for instructions.
• Try restarting your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your Internet connection when you
restart your router.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.
• Check your wired LAN router or access point to see if the LED for the port to which your product is
connected is on or flashing. If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your product and to your router, access
point, switch, or hub.
• Try connecting your product to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your product from another computer on the network.
• If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear lit on the
LCD screen, make sure your product software was installed correctly. If necessary, reinstall your
software.
Parent topic: Solving Network Problems
Related concepts
Uninstall Your Product Software
Related tasks
Printing a Network Status Sheet
Related topics
Wi-Fi or Wired Networking

Epson WF-C21000 Specifications

General

Print Technology	PrecisionCore Heat-Free Technology
Duplex Printing	Yes
Max Scan Resolution	600 dpi
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Print Speed Black	100 ppm
Print Speed Color	100 ppm
Scan Type	Flatbed
Copy Speed	Up to 100 cpm
Fax Capability	Yes
Paper Capacity	5, 350 sheets
Display	color touchscreen
Functions	Print, Copy, Scan
Fax Speed	33.6 Kbps (optional)
Paper Sizes	A4, A5, A6, B5, Letter, Legal
Mobile Printing	Apple AirPrint, Google Cloud Print
Ink Cartridge Configuration	4 individual ink cartridges