Checking the Printer Status - Mac OS........181
Checking the Soware Status................ 182
Removing Jammed Paper...................182
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Removing Jammed Paper from Rear Cover. . . . 183
Removing Jammed Paper from Inside the
Printer...............................184
Removing Jammed Paper from the ADF......186
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 187
Paper Jams............................188
Paper Feeds at a Slant....................188
Several Sheets of Paper are Fed at a Time. . . . . .188
Paper Out Error Occurs..................188
Paper is Ejected During Printing............188
Original Does Not Feed in the ADF. . . . . . . . . .188
Power and Control Panel Problems............189
Power Does Not Turn On.................189
Power Does Not Turn O.................189
Power Turns O Automatically.............189
LCD Screen Gets Dark...................190
Cannot Print from a Computer...............190
Checking the Connection (USB)............190
Checking the Connection (Network).........190
Checking the Soware and Data............191
Checking the Printer Status from the
Computer (Windows)....................193
Checking the Printer Status from the
Computer (Mac OS).....................193
When You Cannot Make Network Settings...... 194
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 194
Checking the SSID Connected to the Printer. . . 196
Checking the SSID for the Computer.........196
Wireless LAN (Wi-Fi) Connections Become
Unstable When Using USB 3.0 Devices on a
Mac.................................197
Cannot Print from an iPhone, iPad, or iPod touch. 197
Printout Problems........................198
Printout is Scued or Color is Missing........198
Banding or Unexpected Colors Appear.......198
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................198
Blurry Prints, Vertical Banding, or
Misalignment..........................199
Print Quality is Poor.....................199
Paper Is Smeared or Scued...............200
Paper is Smeared During Automatic 2-Sided
Printing..............................201
Printed Photos are Sticky.................201
Images or Photos are Printed in Unexpected
Colors...............................201
Cannot Print Without Margins.............201
Edges of the Image are Cropped During
Borderless Printing......................202
e Position, Size, or Margins of the Printout
Are Incorrect..........................202
Printed Characters Are Incorrect or Garbled. . . 202
e Printed Image Is Inverted..............203
Mosaic-Like Patterns in the Prints...........203
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........203
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 203
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 203
Banding Appears when Copying from the ADF 204
e Text or Image Copied from the ADF is
Squeezed or Stretched....................204
e Printout Problem Could Not be Cleared. . . 204
Other Printing Problems................... 204
Printing Is Too Slow.....................204
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 205
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................205
Cannot Start Scanning.....................205
Cannot Start Scanning when Using the
Control Panel..........................206
Scanned Image Problems...................206
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......206
Straight Lines Appear when Scanning from
ADF................................ 206
e Text or Image Scanned from the ADF is
Squeezed or Stretched....................207
e Image Quality Is Rough...............207
Oset
 Appears in the Background of Images. . . 207
Text is Blurred.........................207
Moiré Patterns (Web-Like Shadows) Appear. . . 208
Cannot Scan the Correct Area on the
Scanner Glass..........................208
Cannot Preview in 
umbnail
............. 209
Text is Not Recognized Correctly when
Saving as a Searchable PDF................209
Cannot Solve Problems in the Scanned Image. . 209
Other Scanning Problems...................210
Scanning Is Too Slow....................210
Scanning Slows Down Dramatically During
Continuous Scanning....................210
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 210
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