Cannot Send Faxes to a Specic Recipient
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following causes can be considered.
The recipient's machine takes a long time to answer.
Solutions
If the recipient machine does not pick up your call within 50 seconds aer the printer has nished
dialing, the call ends with an error. Dial using a connected telephone to check how long it takes before
you hear a fax tone. If it takes more than 50 seconds, add pauses aer the fax number to send the fax. e
is used to enter pauses. A hyphen is entered as the pause mark. One pause is about three seconds.
Add multiple pauses as needed.
The Fax Speed setting registered in the contact list is wrong.
Solutions
Select Settings > Contacts Manager > Edit, and then select the recipient from the contact list. Follow the
on-screen instructions, and then set Communication Mode to Slow(9,600bps).
Cannot Send Faxes at a Specied Time
The printer's date and time is wrong.
Solutions
Select Settings > Printer Setup > Date/Time Settings, and then set the correct date and time.
Faxes Are Sent at the Wrong Size
e following causes can be considered.
The originals are not placed correctly.
Solutions
❏ Make sure the original is placed correctly against the alignment marks.
❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the
scanner glass.
& “Placing Originals on the Scanner Glass” on page 35
There is dust or dirt on the originals or the scanner glass.
Solutions
Remove any dust or dirt that adheres to the originals, and clean the scanner glass.
& “Cleaning the Scanner Glass” on page 105
Received Faxes Are Not Printed
e following causes can be considered.
Solving Problems
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Cannot Print, Scan, or Fax
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Cannot Send or Receive Faxes
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