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Troubleshooting

FTB-2/FTB-2 Pro and FTB-4 Pro 339

Restoring Your Unit to Normal Operation

10. Locate the USB key, and then double-tap its identifier to access the

contents.

11. Select the desired folder.

12. Enter a file name, and then tap Save.

13. Tap Start.

Note: The time required to create the image varies with the configuration of your

unit.

14. When the operation is complete and the application prompts you, tap

OK.

15. Disconnect the USB key.

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Default Chapter3
- Table of Contents3
- Certification Information8
- Main Features11
1 Introducing the FTB-2/FTB-2 Pro and FTB-4 Pro12
- Working with FTB and Ftbx Modules20
- LED Indicators Description23
- Function Buttons Description26
- Power Sources27
- Automatic Fan Speed Management29
- Software Options for Your Unit30
- Product Registration31
- Technical Specifications31
- Conventions32
2 Safety Information33
- Other Safety Symbols on Your Unit35
- Laser Safety Information36
- Electrical Safety Information37
3 Getting Started with Your Unit43
- Grounding Your Unit43
- Positioning Your Unit45
- Installing the Carry Handle46
- Installing the Shoulder Strap49
- Installing or Removing FTB Module Adapters50
- Inserting and Removing Test Modules55
- Turning on Your Unit67
- Turning off Your Unit67
- Configuring Your Unit at First Startup73
- Accessing and Exiting Toolbox X75
- Starting Module Applications76
- Using the On-Screen (Virtual) Keyboard77
- Working with Windows 8.1 Pro or Windows Embedded 8 Standard78
- Right-Clicking with the Touchscreen80
- Installing or Upgrading the Applications81
- Activating Software Options84
- Installing Third-Party Software on Your Unit87
- Protecting Your Unit with an Antivirus Software87
- Securing Your Unit Using the Kensington Lock88
- Using a Keyboard, Mouse or Other USB Devices89
- Working with Bluetooth Devices91
4 Setting up Your Unit93
- Adjusting Brightness93
- Adjusting Microphone and Speaker Volume95
- Recalibrating the Touchscreen101
- Customizing the Right-Click Feature104
- Enabling or Disabling the Automatic Logon108
- Selecting the Startup Applications112
- Configuring Network Printers114
- Selecting the Language of Operation116
- Setting Date and Time Formats127
- Adjusting the Date, Time and Time Zone129
- Configuring the Power Management Options132
- Setting Toolbox X Behavior142
- Configuring the Internet Options144
- Getting Ready to Retrieve Geolocation Information147
- Configuring Parameters Via Windows Mobility Center152
- Setting Other Parameters153
5 Working with Your Unit155
- Printing Documents155
- Viewing PDF Files156
- Taking Screen Captures157
- Browsing the Web158
- Accessing the Internet with a Mobile Broadband USB Modem Key159
- Retrieving the GPS Location of Your Unit161
- Managing Favorites164
- Using the Calculator172
- Using the Text Editor172
- Accessing Other Tools173
6 Using the Optional Built-In Power Meter and VFL175
7 Inspecting Fibers with a Probe177
8 Managing Data179
- Viewing Disk Space and Managing Files180
- Transferring Data Using the Bluetooth Technology181
- Connecting to a Wireless Network188
- Using the USB to RS-232 Adapter191
- Freeing up Disk Space with the Disk Cleanup Utility197
- Enabling or Disabling the Wireless Communication201
- Connecting to a VPN from Your Unit206
9 Accessing Your Unit Remotely213
- Working with Remote Desktop214
- Working with VNC224
- Adding Exceptions to the Firewall232
10 Testing Network Connections237
- Performing a Ping Test237
- Performing a Trace Route Test240
- Exporting the Results242
11 Preparing for Automation243
- Linking Units with the Ethernet Port245
- Linking Units Using a Serial Port245
- Getting Optimum Performance from Your Unit246
- Changing Communication Settings248
- Configuring DCOM Access to Your Unit253
- Configuring Your Instruments276
12 Using Your Unit and Modules in an Automated Test Environment285
- Standard Status Data Structure286
- SCPI Command Structure290
- Consulting Data Types293
- Writing Remote Control Code294
- Error Message Format296
- Monitoring Remote Commands297
13 Maintenance301
- Cleaning Detector Ports302
- Cleaning VFL-Type Connectors303
- Cleaning the Touchscreen304
- Recharging the Batteries305
- Modifying the Low-Battery Thresholds308
- Replacing Batteries313
- Installing or Removing the Power Meter and VFL319
- Managing Windows Updates326
- Replacing Fuses (FTB-4 Pro Only)331
- Recycling and Disposal332
14 Troubleshooting333
- Solving Common Problems333
- Restoring Your Unit to Normal Operation342
- Accessing the Online Documentation377
- Contacting the Technical Support Group378
- Viewing System Information379
- Retrieving Network Interfaces Information382
- Transportation386
15 Warranty387
- General Information387
- Liability388
- Exclusions388
- Certification388
- Service and Repairs389
- EXFO Service Centers Worldwide390
A Data Types391
- Applicable Data Types for Input-IEEE 488.2392
- Applicable Data Types for Output -IEEE 488.2401
- Applicable Data Types for Input-SCPI411
- Special Numeric Values Received on Output412
B IEEE 488.2 and Specific Command Reference413
- IEEE 488.2 Commands-Quick Reference413
- IEEE 488.2 Required Commands414
- Specific Commands-Quick Reference434
- Specific Commands435
CSCPI-Based Errors453
DCOM Properties and Events469
- Activex (COM/DCOM)-Quick Reference470
- Properties471
- Events478
E Communicating through TCP/IP over Telnet479
- Executing SCPI Commands over Telnet479
- Accessing Modules485
- Internal Commands of the TCP/IP over Telnet Protocol487
Index499

Brand	EXFO
Model	FTB-2
Category	Measuring Instruments
Language	English

EXFO FTB-2 User Manual

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