FARGO electronics S000256 - Diagnosing Image Problem; Resolving the Pixel Failure Problem

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Diagnosing Image Problem
Resolving the Pixel Failure problem
Symptom: A thin line or scratch travels the entire length of the card.
Step Procedure
1 Check the card stock for scratches. Replace the cards (as needed).
2 Examine the Printhead for visible damage.
3 Clean the Printhead. See the Cleaning the Printhead procedure on page 131.
4 Clean the Cleaning Rollers. See the Cleaning the Card Feed Rollers procedure
on page 133.
5 Clean the Platen Roller. See the Cleaning the Platen Rollers procedure on page
138.
6 If the problem persists, replace the Printhead. See the Replacing the Printhead
(820199) procedure on page 131.
Persona® C25 Card Printer User Guide (Rev. 4.0)
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