Network Assistant
Troubleshooting Your Instrument
121
Problem
: The touch-sensitive screen responds slowly or
erratically to the stylus.
Suggestion: Try navigating around the display to
determine whether the touch-screen requires calibration
(this is rare). If you suspect a problem with the calibation,
see “Recalibrating the Screen” on page 18.
Problem: The instrument does not connect to the
network.
Suggestion: The Link LED lights solid green (or amber in
WLAN mode) if a link exists. In addtion, you should see
some activity on Transmit and/or Utilization LEDs. If the
LEDs indicate no activity on the link, do the following:
• Check the Connection test results on the Test Results
screen. Select Connection and then check to see that
an IP address for the connection is displayed in the
preview pane.
• (LAN mode only) Confirm that the Cable Verification
test passed. Try a different cable, if necessary. From
the Test Results screen, tap
to expand the
Connection test group and then select Cable
Verification. Check the status and the test results
information in the preview pane.
• (WLAN mode) Examine the Connection Log to try to
determine the cause of a failed WLAN network
connection.
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