Some documents remain on the hopper after scanning the specified number of
sheets.
Though you had scanned a whole document batch in Document Count Check mode with the document count
pre-configured in Doc Counting mode, some more document sheets remain on the hopper.
Click the [OK] button to end the scan, and make sure that no extra documents are included in the batch.
To resume the scan, select either of the following ways:
● To reset the counted value, and continue the scan in Document Count Check mode under the same document
count configurations
Press the [Counter Reset] button on the scanner's operator panel, and then start scanning.
● To clear the Document Count Check mode, and continue the scan
Perform one of the following.
- Press the [Stop] button on the scanner's operator panel, and then start scanning.
- Start scanning directly.
Less document sheets were scanned than the settings configured.
Though you attempted to scan a whole document batch in Document Count Check mode with the document
count pre-configured in Doc Counting mode, less document sheets were scanned.
If there are some sheets to scan, load them on the hopper and click the [Retry] button to continue the scan.
If there is no sheet to scan, click the [Cancel] button, then check if the number of scanned sheets is less than
the settings configured, and check if there are any sheets not scanned correctly.
To resume the scan, select either of the following ways:
● To continue the scan in Document Count Check mode without resetting the counted value
Load additional documents on the hopper, and then start scanning.
● To reset the counted value, and continue the scan in Document Count Check mode under the same document
count configurations
Press the [Counter Reset] button on the scanner's operator panel, and then start scanning.
● To clear the Document Count Check mode, and continue the scan
Press the [Stop] button on the scanner's operator panel, and then start scanning.
Scanning has been paused by the user.
Scanning has been paused by the user.
To resume scanning, press the [Scan/Pause] button on the scanner's operator panel.
Troubleshooting
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