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Chapter 9 Operation and Maintenance
9.2.2 Error Messages
This section explains the error messages for this server.
■ POST Error Messages
When an error occurs during POST (Power On Self Test: a device check performed during the server
startup process) on this server, take the corresponding corrective actions described in the table below.
table: List of POST error messages
Message Description
Failure Fixed Disk 0 From the BIOS Setup Utility, check the [IDE Drive1 - 4] setting
of "8.2.2 Main Menu" (pg.226) or the [Local Bus IDE
adapter] setting of the [Advanced] menu -"8.2.6 Peripheral
Configuration Submenu" (pg.231). If the message still
appears, contact an office listed in the "Contact Information" of
the "Start Guide".
Failure Fixed Disk 1
Fixed Disk Controller Failure
Keyboard controller error The keyboard is abnormal. Replace the keyboard or mouse. If
the message still appears, the baseboard must be replaced.
Contact an office listed in the "Contact Information" of the
"Start Guide".
Keyboard error Check to see whether the keyboard is connected properly. If the
message still appears, the keyboard must be replaced.
Keyboard error nn Remove objects, if any, that are pressing against any keys on the
keyboard. ("nn" is a hexadecimal code representing the key.)
Check to see whether the keyboard is connected properly. If the
message still appears, the keyboard must be replaced.
Stuck Key nn
Keyboard locked - Unlock key switch Check to see whether the keyboard is connected properly. If the
message still appears, the keyboard must be replaced.
Monitor type does not match CMOS - Run
Setup
An invalid monitor type is set.
Contact an office listed in the "Contact Information" of the
"Start Guide".
Critical memory error occurred - system
halted
The memory is abnormal. Stop the server once, then restart it. If
the message still appears, check the error log and replace the
faulty memory.
Extended RAM Failed at offset: nnnn
System RAM Failed at offset: nnnn
Shadow RAM Failed at offset: nnnn
Memory type mixing detected The installation configuration of the memory is wrong. Verify
that the same type of memory is installed to the slots of the same
bank. If the memory is properly installed, it needs to be
replaced.
Hot Spare Memory Feature could not be
enabled
The hot spare memory function cannot be enabled. Check that
all the memory modules that are installed are all of the same
capacity. If the message still appears even though the
installation is correct, the memory or baseboard must be
replaced. Contact an office listed in the "Contact Information"
of the "Start Guide".
Correctable memory error in module x The memory is abnormal. Replace the memory module that
corresponds to "module n" (where n is the slot number).
Uncorrectable memory error in module x
Memory decreased in Size Power off the server and turn it back on. If the message still
appears, check the error log and replace the faulty memory.
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