Appendix
Note: If you’re not seeing any restore points, it might be because the system protection isn’t
turned o n. To check, go to the Control Panel, search for Re cov ery, and then select Recovery -
Configure System Restore - Configure and make sure Turn on system protection is selected.
Reset your PC
Option What it does
Keep my files This reinstalls Windows 10, but keeps your personal files and any
apps that came with your PC. It removes:
• Changes y ou made to settings
• Apps and drivers you installed
Remove everything
This reinstalls Window s 10 and any apps that came with your PC.
It removes:
• Personal files
• Changes y ou made to set
tings
• Apps and drivers you installed
If you’re planning t
o donate, recycle, or sell your PC, use this option
and choose to fully c
lean the drive. This might take an hour or
two, but it ma kes it
harder for other people to r ecover files you’ve
removed.
Use a recovery drive to reinstall Windows
Note: This process utilizes the USB Recovery Drive that you created in the
previous section "Create a Recovery D rive".
1. Connect the recovery drive and turn on your PC.
2. On the Choose an option screen, select Troubleshoot - Reset this PC, a nd then
choose the reset o ption that’s best for you.
If that doesn’t fix the problem, try Troubleshoot - R ecover from a drive. This will remove your personal
files, apps and drivers you installed, and changes you made to settings. If you repartitioned the
drive Windows is installed on, note that this will restore the drive’s default partitions.
Use installation media to reinstall Windows
If you have installation media, like a Recovery DVD that you purchased from
Fujitsu, you can use it to reinstall Windows. You will need to install additional
drivers a nd applications after reinstalling Windows.
To reinstall Windows, follow the steps below:
1. Power o n your system. When the Fujitsu logo appears on the screen, press the
F12
key.
2. Insert the bootable disc in your DVD drive.
3. Highlight the CD/DVD option from the Boot Menu and p ress
Enter
.
126 Fujitsu